Dental Office Receptionist/Admin Team - Glacier Creek Dental - Fort Collins, CO

Job Overview As a part of the front office team, you’re the person that keeps our busy days on beat by helping patients, answering calls, and making sure everything flows smoothly from start to finish. Our practice moves quickly, but we never lose sight of what matters most: patient care is our number one focus. We’re the kind of office where music plays, birthdays get celebrated, and culture is a priority. If you love staying organized, being the go-to person, and working in an environment that feels both professional and personal, you’ll fit right in. What you’ll do Greet and assist patients and visitors with a warm and friendly demeanor Build positive rapport with patients and parents by delivering exceptional customer service over the telephone Verify patient insurance coverage and benefits Promptly respond to incoming calls Manage multi-line phone systems, directing calls to the appropriate personnel Schedule appointments to ensure all new and existing patients are booked according to protocol Accurately document all information exchanged during each call Contact patients/parents to remind them of their scheduled appointments Effectively communicate office policies over the phone Check out patients and take payment accurately Basic qualifications 2 years of dental experience 1 year of front office experience Dental insurance experience Overall knowledge of dental procedures and dental insurance plan coverage Experience with insurance verification Familiarity with customer service principles and phone etiquette Why you’ll love it here We are dedicated to fostering an environment where our employees can thrive both personally and professionally. Our commitment to your well-being is reflected in our supportive culture that values teamwork, innovation, and growth. Our benefits include: Comprehensive health benefits to support your physical well-being A collaborative work environment that encourages creativity and input from all team members Join us as we strive to make every patient interaction exceptional while building lasting relationships! Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Experience: Dental office: 2 years (Required) Work Location: In person

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