Dental Receptionist/Patient Care Coordinator - - Bend, OR

Patient Care Coordinator – Private Dental Practice (Where Team Culture & Patient Experience Matter) Are you someone who truly enjoys helping people and creating a welcoming, seamless experience from the moment a patient walks through the door? Our privately owned dental practice is looking for a Patient Care Coordinator who values teamwork, communication, and delivering an exceptional patient experience every single day. This is not just a front desk role — it’s an opportunity to be part of a team that genuinely supports one another, takes pride in what we do, and is committed to doing dentistry the right way for our patients. What You’ll Do ● Be the first point of contact — warmly greet patients and create a positive, professional experience ● Answer phones with confidence and care, ensuring every patient feels heard and valued ● Schedule appointments efficiently while prioritizing patient needs and provider flow ● Manage and maintain the hygiene schedule, ensuring optimal appointment flow and provider utilization ● Verify insurance and clearly communicate benefits and financial expectations ● Support treatment acceptance through clear, compassionate communication ● Manage patient records accurately and maintain organized systems ● Follow up with patients regarding treatment, unscheduled care, and reactivation ● Contribute to a smooth, team-oriented daily workflow What We’re Looking For ● Dental front office experience preferred (Open Dental a plus) ● Strong communication skills, confident, kind, and professional ● Organized and detail-oriented with the ability to multitask ● A team player who values accountability and a positive work environment ● Someone who takes initiative and is solutions-focused ● Passion for creating a high-level patient experience What Makes Our Office Different ● Privately owned practice with no corporate pressure ● A team that supports each other and works collaboratively ● Strong focus on patient relationships and quality care ● Systems and structure that set you up for success ● Leadership that values your growth and input Compensation & Benefits ● Competitive hourly pay (based on experience) ● Bonus opportunities ● 401k Safe Harbor Match ● Medical, Dental, and Vision Insurance ● Paid time off & holidays ● Continuing education and growth opportunities ● Wellness Benefit ● Supportive, positive work environment If you’re looking for a place where your role truly matters, where patients come first, and where you can grow with a team that feels like family, we’d love to meet you. Apply today and tell us why you’d be a great fit for our team! Pay: $25.00 - $30.00 per hour Benefits: 401(k) matching Continuing education credits Dental insurance Gym membership Health insurance Health savings account Life insurance Paid sick time Paid time off Vision insurance Work Location: In person

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