Dental Front Desk Receptionist - CLE Oral & Maxillofacial Surgery Inc. - Cleveland, OH

Job Summary We are seeking a dynamic and organized Dental Front Desk Receptionist to join our vibrant dental team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while managing a wide range of administrative duties. Your energetic approach and excellent communication skills will help streamline daily operations, coordinate patient appointments, verify insurance coverage, and maintain accurate medical records. This position offers an exciting opportunity to be part of a caring team dedicated to delivering exceptional dental care and outstanding patient service. Responsibilities Greet patients warmly, answer multi-line phone system, and schedule appointments efficiently using dental practice management software. Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes. Manage patient intake procedures, including collecting copayments, explaining treatment plans, and providing excellent customer service throughout the visit. Maintain organized dental records, process billing and medical collections using EMR (Electronic Medical Records). Assist with medical coding tasks such as CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to support billing accuracy. Skills Proven experience in dental office or medical administrative support with strong clerical skills. Knowledge of dental terminology, medical terminology, and health information management systems. Exceptional customer service skills with a friendly demeanor and professional appearance. Join us in creating a positive impact on our patients’ oral health journey! This paid position offers an engaging environment where your organizational talents and compassionate approach will make a real difference in our community’s well-being. Experience preferred but willing to train the right candidate. Pay: $45,000.00 - $55,000.00 per year Benefits: Health insurance Work Location: In person

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