Full Time Dental Receptionist / Front Desk - Bilingual - Harmony Dentistry - Santa Ana, CA

Are you the person everyone describes as having a contagious smile and a natural gift for making others feel instantly at ease? Do you thrive in a fast-paced environment where your organizational skills can truly shine? We are a high-tech, multi-location private dental practice with a reputation built on over 2,000 5-star patient reviews. We are not a corporation; we are a close-knit team that operates like a family. We are seeking an exceptional Bilingual Front Desk Receptionist (English/Spanish) to become the face and voice of our Santa Ana office. In this role, you will be the first point of contact for our patients and play a key role in creating a welcoming and positive experience from the moment they walk through our doors. Key Responsibilities: Warmly greeting patients and making them feel comfortable and welcome. Answering multi-line phones and assisting patients with scheduling and general inquiries. Assisting with patient check-in/check-out and appointment confirmations. Verifying PPO insurance and updating patient information accurately. Communicating professionally with both English-speaking and Spanish-speaking patients. Coordinating with the clinical team to ensure smooth patient flow throughout the day. Maintaining a clean, organized, and professional front office environment. The Ideal Candidate Profile: Bilingual in English and Spanish (Required) – Must communicate confidently and professionally with Spanish-speaking patients. Friendly and Professional Personality – You enjoy helping people and creating positive patient experiences. Strong Multitasking Skills – You can manage phones, scheduling, and front office responsibilities efficiently in a busy environment. Organized and Detail-Oriented – You take pride in staying organized and handling tasks accurately. Reliable Team Player – You work well with others and maintain a positive attitude in a fast-paced office. Dental Front Office Experience Preferred – Experience with PPO insurance verification and dental software such as Dentrix or Eaglesoft is a plus. If you are an energetic, dependable, and patient-focused individual who wants to be part of a 5-star dental team, we invite you to apply. Job Type: Full-time Pay: $22.00 - $24.00 per hour Application Question(s): Is our office convenient location for you? How many minutes drive is it to our office? Are you looking for a full-time position? Please note that this role is full-time, Monday through Friday. How many years of experience do you have working as a Dental Front Desk/Receptionist? Please describe your level of experience with verifying PPO dental insurance, including any specific practice management software you have used. On a scale of 1 to 10 (where 10 is highly effective), how would you rate your ability to convert a phone call from a new, hesitant patient into a scheduled appointment? Do you speak Spanish? Work Location: In person

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