Dental Front Desk Receptionist / New Patient & Hygiene Coordinator - New Hampshire Smile Co. - Nashua, NH

New Hampshire Smile Co. | Nashua, NH Pay: $20-$25 per hour Are You Looking for More Than Just a Job? Are you feeling stuck in your current position with dreams of growing again, both personally and professionally? Do you want to feel appreciated daily and know your work truly matters? Do you desire the opportunity to work alongside a highly accountable team that serves patients and each other first? Do you seek personal and professional growth through ongoing learning, coaching, and development? If you answered yes, keep reading. About Us At New Hampshire Smile Co., we are not your typical dental office. We are a relationship-driven, hospitality-focused practice committed to creating a 5-star experience for every patient who walks through our doors. We believe that exceptional patient care starts with an exceptional team culture. Our team is built around a shared set of core values: ✨ Joy ✨ Disney Detail ✨ Above & Beyond ✨ Humble & Kind ✨ Efficiency ✨ Growth-Minded ✨ Professional & Disciplined We believe that loving our teammates and helping each team member improve their own wellness, skills, and personal growth allows us to serve our patients at the highest level. We celebrate wins. We support one another. We challenge each other to grow. Our organization is not the right fit for everyone, but for those whose personal values align with ours, we see incredible things happen every day for both our patients and our team. About the Position This is not a traditional front desk receptionist position. While you'll be the first smiling face our patients see, you'll also play a critical role in patient relationships, practice growth, scheduling excellence, and creating a remarkable patient experience. As our Dental Front Desk Receptionist / New Patient & Hygiene Coordinator, you will serve as the first impression of our practice while helping patients feel welcomed, valued, and cared for from their very first interaction. You will help coordinate new patient experiences, maintain productive hygiene schedules, strengthen patient relationships, and support the continued growth of our practice. Primary ResponsibilitiesWelcome Patients with a Smile Greet patients warmly upon arrival. Create a welcoming and positive environment. Ensure every patient feels valued and cared for. New Patient Experience Respond to prospective patient inquiries. Build rapport with prospective patients. Help convert inquiries into scheduled appointments. Communicate the value of our services and patient experience. Maintain Patient Information Keep patient records accurate and up to date. Collect and verify insurance, medical history, and contact information. Ensure documentation is complete and organized. Appointment Confirmations Confirm appointments via phone, email, and text. Assist with scheduling and rescheduling needs. Help maintain an efficient and productive schedule. Patient Retention & Recare Follow up with patients due for hygiene visits. Encourage ongoing preventive care. Strengthen patient relationships and loyalty. Hygiene Schedule Management Coordinate hygiene schedules to optimize patient flow. Help fill schedule openings proactively. Support practice goals through effective schedule management. Success in This Position Looks Like Patients consistently leave feeling welcomed and cared for. New patient inquiries become scheduled appointments. Hygiene schedules remain productive and organized. Recare patients stay engaged and continue returning for care. Team members can count on you to communicate proactively and follow through. You actively seek opportunities to improve yourself and the patient experience. Qualifications Required Excellent interpersonal and communication skills Positive attitude and strong work ethic Strong organizational and multitasking abilities Attention to detail Professional appearance and demeanor Passion for serving others Team-first mentality Coachable and growth-minded mindset Preferred Previous dental office experience Customer service or hospitality experience Experience with dental practice management software Scheduling and patient coordination experience Benefits Health Insurance Vision Insurance Dental Benefits Employee Discounts Paid Time Off Paid Sick Time Paid Training Professional Development Assistance On-the-Job Training Supportive Team Culture Growth Opportunities Schedule Full-Time Monday – Thursday Day Shift No Nights No Weekends Compensation Pay: $20.00 - $25.00 per hour How to Apply If our values resonate strongly with you, we would love to hear from you. Please email the following to darcyneveudmd@gmail.com : Your resume and relevant work experience What are you seeking in your next position? What is your favorite personal development book, podcast, or resource, and why? We are excited to meet individuals who are passionate about growth, hospitality, service, and making a positive impact on the lives of others. Pay: $20.00 - $25.00 per hour Benefits: 401(k) Dental insurance Employee discount Health insurance Opportunities for advancement Paid sick time Paid time off Vision insurance Work Location: In person

Read More