Dental Receptionist ( MUST have Dental background) - Family Dental Group of Paxton - Paxton, MA

Overview We are seeking a highly organized, reliable and personable Dental Receptionist with a strong dental background to join our dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in dental terminology and dental reception will be essential in maintaining efficient clinic operations. If you thrive in a fast-paced environment and possess excellent communication skills, this is an exciting opportunity to contribute to exceptional patient care and clinic success. Responsibilities Greet patients warmly and manage patient check-in and check-out processes with professionalism and efficiency Schedule appointments using dental practice management software such as Dentrix, ensuring optimal clinic flow Verify insurance coverage, perform insurance eligibility checks Collect payments Maintain accurate dental records, review documentation for completeness, and ensure compliance with HIPAA regulations Answer multi-line phone systems with excellent phone etiquette; address patient inquiries promptly and courteously Assist with administrative duties such as filing, data entry, managing medical records, and coordinating care plans Experience Proven experience as a Dental Receptionist or in administrative role within a dental clinic setting Strong knowledge of dental terminology, CPT coding, ICD-9/10 coding, and billing procedures Familiarity with dental practice management software such as Dentrix; Excellent computer skills, including proficiency in Microsoft Office Suite (Word, Excel) and health information management systems Prior clinic experience emphasizing patient service excellence and front desk operations is preferred Join us to be part of a dedicated team committed to delivering outstanding dental care. We value proactive professionals who are eager to support our patients’ health journey while fostering a positive office environment. All positions are paid roles that offer opportunities for growth within our thriving practice. Compensation is based off of expierance and performance. Pay: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Employee discount Free parking Health insurance Paid sick time Paid time off Experience: Dental receptionist: 2 years (Required) Dentrix: 1 year (Preferred) Work Location: In person

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