dental office receptionist - vivi legacy pllc - Webster, TX

Overview Join a dynamic and welcoming dental practice as a Dental Office Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors alike. In this vital role, you will manage front desk operations, coordinate patient appointments, handle insurance verifications, and ensure smooth administrative workflows. Your positive attitude and attention to detail will contribute to providing exceptional patient service while supporting the efficient functioning of the clinic. This paid position offers an exciting opportunity to be part of a team committed to delivering top-quality dental care with professionalism and enthusiasm. Responsibilities Greet patients warmly upon arrival, ensuring a friendly and professional first impression. Schedule, confirm, and modify patient appointments using dental practice management software such as Eaglesoft or Dentrix. Verify insurance coverage, process claims, and handle billing inquiries with accuracy and efficiency. Manage multi-line phone systems, answer inquiries promptly, and direct calls appropriately. Maintain accurate medical records, update patient information, and review documentation for completeness. Assist with medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and dental terminology to support billing processes. Ensure compliance with HIPAA regulations by safeguarding patient information and handling sensitive data responsibly. Requirements Proven experience in a dental or medical office setting, with strong familiarity with dental terminology and clinic procedures. Proficiency in electronic health record (EHR) systems such as Eaglesoft, Dentrix, or similar platforms like Meditech or Epic. Knowledge of insurance verification processes, medical billing, coding (ICD, CPT), and Medicare guidelines. Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (including 10-key typing). Strong organizational skills with the ability to multitask efficiently in a fast-paced environment. Exceptional phone etiquette, customer service skills, and professional appearance. Bilingual abilities are a plus to serve diverse patient populations effectively. Familiarity with health information management standards such as HIPAA is essential. Previous experience with office management software like Care Plans or eClinicalWorks is advantageous. This role is ideal for motivated individuals eager to contribute to a positive patient experience while supporting the operational excellence of a busy dental practice. If you thrive in a collaborative environment where your organizational talents shine, we look forward to welcoming you to our team! Pay: $10.00 - $20.00 per hour Work Location: In person

Read More