Dental Office Receptionist/Patient Care Coordinator - truDental of Auburn - Auburn, WA

**Job Overview:** We are a private owned dental clinic with well friendly and welcoming woking environment. The clinic has been at the same location for more than 40 years with a stable and active patient pool. The clinic has been recently remodeled with state of the art equipments and surgical operatory. We have a young, easy-going and supportive team on site. With new practice scope implemented, we are looking forward to expanding our team to offer extraordinary services to our patients. We are seeking a highly motivated and dedicated member to join our dynamic team. You will play a crucial role in ensuring the smooth operation of our dental practice, providing exceptional patient care, and supporting our dentists in delivering top-notch dental services. This is an excellent opportunity for a motivated and detail-oriented individual to advance their career in the dental industry. **Responsibilities:** - Operate dental software, mostly Eaglesoft, to efficiently manage patient information and streamline practice operations. - Coordinating referrals from referring clinics. Reviewing treatment plans with patients and offering different treatment options. Ensuring patients are prepared for their appointments, including providing necessary paperwork and instructions. - Managing patient appointments, ensuring optimal scheduling to minimize wait times and maximize efficiency. - Assisting patients with financial arrangements, including insurance verification and payment plans. Preparing and submitting insurance claims. Managing patient accounts and and ensuring accurate billing practices. - Responding to patient inquiries, addressing concerns, and providing clear communication regarding appointments and procedures. - Following up with patients to ensure they understand their care plan and have any questions answered. - Preparing financial reports and analyzing practice performance. - Maintaining accurate and organized patient records, ensuring compliance with HIPAA regulations. **Requirements:** - High school diploma or equivalent. - At least 6 months of dental related experience (REQUITED) - Bilingual with English and Spanish preferred (REQUIRED) - Proficiency in dental software, experience of Eaglesoft is preferred. - Current active Registerd Dental Assistant (RDA) license preferred. - Completion of a dental assisting program or relevant experience as a dental assistant (preferred). - Strong understanding and quick learner of dental procedures code, medical terminology. - Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously. - Excellent communication and interpersonal skills with patients and the team. **Benefits:** - Health insurance - Dental benefits/coverage - Retention bonus - License reimbursement - Paid Holidays - Paid sick leave - Paid Time off - On-site training and advance training - Other incentives This position offers the opportunity to work in a rewarding and dynamic field, with the chance to develop new skills and advance your career. If you are passionate about delivering exceptional patient care and have the skills and qualifications we are looking for, we encourage you to apply. Job Type: Full-time Pay: From $25.00 per hour Benefits: Dental insurance Employee discount Free parking Health insurance On-the-job training Paid sick time Paid time off Professional development assistance Language: Spanish (Required) Work Location: In person

Read More