Orthodontic Front Desk Specialist - Brightside Braces - Spring, TX

Job Summary We are seeking a dynamic and detail-oriented Orthodontic Front Desk Specialist to join our vibrant dental team. In this pivotal role, you will be the welcoming face of our practice, ensuring seamless patient experiences from the moment they walk through the door. Your expertise in medical administrative support, insurance verification, and dental terminology will drive efficient clinic operations and foster positive relationships with our patients. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient service, this is the perfect opportunity to showcase your skills and grow with us! Duties Greet patients warmly, answer multi-line phone systems, and schedule appointments using dental office management software such as Eaglesoft or Dentrix Verify insurance coverage, process claims, and handle billing using EMR (Electronic Medical Records) systems like Epic, Meditech, or Athenahealth Manage patient records accurately, review documentation for completeness, and ensure compliance with HIPAA regulations Assist with intake procedures, including collecting patient information and explaining treatment plans Conduct insurance verification and explain coverage details related to orthodontic care and procedures Maintain organized filing of medical records, dental charts, and billing documents Support office management tasks such as appointment reminders, follow-up calls, and front desk administrative support Skills Extensive experience with medical billing, coding (CPT, ICD-9/10), and documentation review in a dental or medical setting Proficiency in EMR systems such as Epic, Meditech, eClinicalWorks, or Eaglesoft; familiarity with Dentrix preferred Strong knowledge of dental terminology, orthodontic procedures, and health information management standards Excellent phone etiquette with multi-line phone systems; ability to handle high call volumes efficiently Bilingual skills are highly desirable to serve diverse patient populations effectively Demonstrated ability to perform clerical tasks including filing, data entry (10 key typing), and Microsoft Office applications Knowledge of insurance processes including verification for Medicare and other providers; understanding of ICD-10 coding for accurate documentation Exceptional customer service skills combined with professional appearance and demeanor Ability to work independently while collaborating effectively within a team environment Prior clinic or dental office experience is preferred; hospital or healthcare setting experience is a plus Join us in delivering outstanding orthodontic care by providing exceptional administrative support that keeps our practice running smoothly! We value energetic professionals dedicated to enhancing patient experiences through efficiency and compassion. Pay: $14.00 - $20.00 per hour Benefits: 401(k) Work Location: In person

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