Lead Dental Front Desk - Rosen Summit Dental Advisors - Danvers, MA

Our established, fast-paced general dental practice is seeking an experienced Front Desk Lead to join our team. We are a busy multi-provider office dedicated to delivering exceptional patient care and creating a positive experience for every patient who walks through our doors. The ideal candidate is organized, professional, team-oriented, and confident in leading a busy front office while maintaining excellent customer service and operational efficiency. Responsibilities Oversee daily front desk operations and patient scheduling Lead, support, and mentor front office team members Welcome and assist patients with professionalism and compassion Manage patient scheduling, phone communications, and check-in/check-out procedures Verify insurance benefits and assist with patient account inquiries Coordinate communication between patients, providers, and team members Help maintain an efficient workflow and outstanding patient experience Qualifications Previous dental front office experience required Leadership or supervisory experience preferred Strong knowledge of dental scheduling, insurance verification, and office systems Excellent communication, organizational, and problem-solving skills Ability to multitask and perform well in a fast-paced environment Positive attitude and commitment to exceptional customer service Compensation & Benefits Competitive pay based on experience Medical insurance Paid Time Off (PTO) Supportive team environment Opportunity for growth within a well-established practice If you are dependable, organized, and enjoy leading a strong team in a high-energy dental office, we would love to hear from you. Apply today and become part of a practice committed to excellence in patient care. Pay: $30.00 - $35.00 per hour Benefits: Health insurance Paid time off Work Location: In person

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