Dental Receptionist in Brooklyn Heights - Signature Smile Dental - Brooklyn, NY

Bring Your Smile to a Beloved Neighborhood Practice - Bilingual Front Desk Stars Wanted! Location: Brooklyn, NY 11201 Job Type: Full-Time, In Person Are you the kind of person people remember? Our established Brooklyn dental practice - a trusted part of the community for nearly two decades - is looking for a warm, outgoing, and unflappable Dental Receptionist to be the face and voice of our front office. You’re the first person our patients see and the last person they talk to - and you have a gift for making every single one of them feel welcomed, heard, and cared for, no matter what kind of day they’re having. If you light up a room, stay calm under pressure, and know how to turn an anxious or frustrated patient into a loyal one, we want to meet you. This is more than a check-in desk. It’s a customer-service role at the heart of a busy, well-established practice, and the right person will have real opportunity to grow with us. What makes you a great fit We’re hiring for personality and people skills first. The ideal candidate is someone who: Genuinely enjoys people. You’re outgoing, energetic, and naturally build rapport with a broad range of patients - from nervous first-timers to longtime regulars to families with kids. Excels at customer service. You treat every interaction as a chance to deliver an exceptional experience, and you take pride in being the reason patients keep coming back. Handles hard conversations with grace. Billing questions, insurance frustrations, scheduling conflicts, upset or anxious patients - you stay warm, professional, and solution-focused, and you de-escalate with confidence. Reads the room. You adjust your approach for each person and situation, and you know how to balance empathy with keeping the front office running on time. Communicates clearly. Strong verbal and written communication is second nature, and bilingual candidates are highly encouraged to apply so we can better serve our diverse patient community. What you’ll do Greet patients warmly and manage a smooth, efficient check-in process. Schedule appointments and keep the dental office calendar organized and on track. Field patient inquiries and clearly explain the services we offer. Verify patient insurance coverage and assist with insurance verification processes. Process patient billing, including dental billing tasks as needed. Maintain accurate patient records in our electronic health record system (Eaglesoft). Coordinate with the dental team to ensure seamless patient flow throughout the office. Support day-to-day administrative tasks - filing, data entry, and keeping the reception area clean and welcoming. Roll up your sleeves and pitch in wherever needed to help our established practice continue to thrive. What you’ll need Minimum 2 years of experience as a Dental Receptionist or in a similar dental front-office role. (Medical front desk experience alone will not be considered.) Eaglesoft experience preferred (minimum 1 year). A strong background in patient service with excellent interpersonal skills. Hands-on experience with dental billing and insurance verification . Proficiency with computerized scheduling and record-management systems. A team-player mindset - willing to help across all facets of a busy, established practice. Bilingual skills are highly desirable. Why join us This is an opportunity to join an established dental practice with nearly two decades of presence in the community - and significant room for growth and advancement for the right person. If you want a front-desk role where your customer-service talent is genuinely valued, and where strong performance opens doors, this is it. Schedule & details Job Type: Full-time Schedule: 8-hour shift, Monday to Friday; overtime and weekends as needed Work Location: In person - Brooklyn, NY 11201 Benefits: Paid time off Required experience Dental receptionist: 2 years (Required) Eaglesoft: 1 year (Preferred) Ability to commute Brooklyn, NY 11201 (Required) Pay: $20.00 - $25.00 per hour Benefits: On-the-job training Opportunities for advancement Paid time off Experience: Dental receptionist: 2 years (Preferred) Customer Service: 2 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11201 (Required) Work Location: In person

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