Dental Insurance Specialist / Front Desk Coordinator - BRISTLES Family Dentistry - Houston, TX

Patient Experience CoordinatorCross-Trained Treatment Coordinator | Boutique Dental Practice | Houston, TX We are a boutique, relationship-driven dental practice seeking a warm, polished, and highly organized Patient Experience Coordinator to join our team. This is not a traditional “front desk” role. We are looking for someone who genuinely loves people, thrives in hospitality-style patient care, and can confidently help guide patients through their treatment experience from start to finish. Our ideal candidate is cross-trained in treatment coordination and is trained as a dental assistant as well. They understand how to create an exceptional patient experience while keeping the schedule, communication, and flow of the office running smoothly. About Our Practice We are a modern boutique dental office focused on comprehensive, cosmetic, and preventive dentistry. Our practice combines advanced technology with a highly personalized patient experience. The doctor has been in practice for 18 years and owned this office for over 13 years. We offer: Cosmetic and restorative dentistry Botox and facial esthetics CEREC same-day dentistry Digital systems and streamlined workflows A strong periodontal and preventive philosophy Ozone therapy, SDF, and Curodont protocols A collaborative, growth-minded team culture Patients who value quality and relationships What You’ll DoPatient Experience & Front Office Welcome patients warmly and professionally Create a polished, hospitality-driven first impression Manage scheduling and patient communication Help maintain smooth daily flow and organization Build rapport and long-term patient relationships Handle phones, texting, and digital communication professionally We used Weave and Open Dental Software Treatment Coordination Discuss treatment plans confidently and compassionately Help patients understand value and next steps Review financial arrangements and scheduling Support case acceptance through education and relationship-building Coordinate larger restorative and cosmetic cases Who We’re Looking For Someone who is: Naturally warm, polished, and personable Highly organized and detail-oriented Confident communicating with patients about treatment Comfortable multitasking in a fast-paced environment A proactive team player who anticipates needs Professional in both appearance and communication Experienced in dental front office systems and workflows Qualifications Dental front office experience required Treatment coordinating experience preferred Knowledge of insurance and scheduling workflows Experience with dental software and digital communication systems Strong communication and customer service skills Compensation & Benefits Competitive compensation based on experience Supportive and positive team culture Modern boutique office environment Opportunity for growth and continued learning A team that values excellence, kindness, and professionalism We are looking for someone who wants to be part of a practice that truly values patient relationships and team culture — not just filling a position. Please send your resume and a short introduction telling us about yourself and your experience in dentistry. Pay: $20.00 - $25.00 per hour Benefits: Dental insurance Paid time off Work Location: In person

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