Experienced Dental Front Desk/ Insurance Coordinator - - Youngsville, NC

Overview We are seeking a highly motivated and experienced Dental Front Desk/Insurance Coordinator to join our dynamic dental team. This vital role combines exceptional administrative support with expert insurance coordination, ensuring smooth clinic operations and outstanding patient service. The ideal candidate will possess a strong background in dental office management, dental billing, and insurance processing/verification, along with excellent communication skills and a passion for delivering top-tier patient care. Join us to be part of a vibrant healthcare environment where your skills make a real difference every day! Duties Manage patient check-in and check-out processes, ensuring accurate data entry and efficient scheduling using dental practice management software such as Denticon Answer phones, schedule appointments, confirm appointments, manage the schedule efficiently Verify insurance coverage, benefits, and eligibility; communicate coverage details clearly to patients Process insurance claims, follow up on unpaid or denied claims, and perform medical collections to optimize revenue cycle management Discuss/Review treatment plans with patient and schedule Review and update patient medical records, documentation, and insurance plans Handle multi-line phone systems professionally with excellent phone etiquette; schedule appointments and coordinate patient flow seamlessly Maintain accurate filing of medical records, insurance documents, and billing information; ensure all documentation review processes meet compliance standards Assist with billing procedures including ensure accurate reimbursement from Medicare, Medicaid, and private insurers Requirements Proven experience working in a dental clinic environment with strong knowledge of dental terminology and office management practices Demonstrated expertise in dental collection processes, insurance verification, and claims submission using Denticon Review/Discuss treatment plans with patients, cost estimates and schedule Excellent customer service skills with professional phone etiquette; bilingual abilities are a plus to serve diverse patient populations. Strong organizational skills with clerical experience in filing, medical records management, and office administration. Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail; prior dental experience is preferred. Join our team to help deliver exceptional dental care through efficient front desk operations combined with expert insurance coordination! We value energetic professionals dedicated to improving patient experiences while supporting the seamless functioning of our practice. Work Location: In person

Read More