Dental Receptionist / Front Desk for San Leandro, CA dental office

Job Summary
We are seeking an energetic and detail-oriented Dental Front Office Coordinator to join our new startup dental team. We are growing fast and in this vital role, you will be the first point of contact for patients and visitors, managing the front desk operations with enthusiasm and professionalism. Your expertise in medical and dental administrative support will ensure smooth clinic workflows, accurate documentation, and exceptional patient service. This position offers an exciting opportunity to contribute to a welcoming environment while utilizing your comprehensive knowledge of EMR systems, insurance verification, and medical billing.

Requirements

- Experienced in Dentrix Ascend software
- Strong PPO insurance verification and breakdown experience
- Comfortable explaining treatment estimates and patient balances
- Able to manage high call volume with warmth and professionalism
- Proficient in English, Spanish. Mandarin or Tagalog is a plus
- Excellent scheduling judgment (maximize production, minimize gaps)
- Fast response to missed calls, texts, and web leads
- Experience with Google reviews / patient follow-up workflows
- Confident handling same-day emergency patients
- Organized and detail-oriented with strong follow-through
- Comfortable in a startup environment with evolving processes
- HIPAA-aware and professional with patient information
- Team-oriented and respectful with clinical staff