Dental Receptionist - diamond creek dental - Diamond Bar, CA

Job Summary We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team. In this vital role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in medical administrative support, combined with your knowledge of dental terminology and office management systems, will help facilitate efficient clinic operations. This position offers an exciting opportunity to utilize your exceptional customer service skills while managing complex scheduling, insurance verification, and medical records with precision and professionalism. Duties Greet patients warmly, verify their information, and assist with intake procedures using electronic health record (EHR) systems such as Dentrix or Eaglesoft Schedule appointments accurately utilizing dental office management software and coordinate follow-up visits Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring proper documentation review and billing procedures Manage multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly and professionally Maintain patient records by updating medical records, filing documents, and ensuring compliance with HIPAA regulations Process payments, perform medical collection activities, and handle billing using dental coding. We use Oryx Support the dental team with administrative tasks including data entry, typing reports, and managing office supplies Requirements Proven experience as a Medical Receptionist or Dental Receptionist in a clinical setting with dental clinic experience preferred Strong knowledge of EMR (Electronic Medical Records) systems like Meditech, eClinicalWorks, or Athenahealth; familiarity with Eaglesoft or Dentrix is highly desirable Excellent computer skills including proficiency in Microsoft Office Suite and office management software such as Meditech or similar platforms Knowledge of dental terminology, medical terminology, Ability to verify insurance benefits accurately and process claims efficiently while maintaining HIPAA compliance Bilingual abilities are a plus to serve diverse patient populations effectively Exceptional organizational skills with attention to detail in documentation review and medical records management Strong communication skills coupled with professional phone etiquette and customer service orientation Office experience in a healthcare environment demonstrating clerical support, front desk operations, or health information management Join our dedicated team where your expertise will make a meaningful difference in patient care! We value proactive professionals who thrive in fast-paced environments and are eager to contribute their skills toward creating a positive patient experience. This paid position offers comprehensive training opportunities to enhance your career in healthcare administration within a supportive work environment. Requirement: 1. at least 1 year dental experience 2. Must be reliable. Good attendance. 3. a plus if you can help out chairside if needed Pay: $19.00 - $23.00 per hour Benefits: 401(k) matching Employee discount Paid time off Work Location: In person

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