Dental Assistant/Receptionist - Johnston Family Dentistry - Johnston, IA

Dental Front Office Administrator / Assistant – Join an Exceptional Team in Johnston, Iowa Johnston Family Dentistry —a privately owned, patient and team centered dental practice, is looking for a standout individual to join us as a Front Office Administrator. This is an opportunity for someone who values a supportive work culture and takes pride in delivering excellent patient experiences. This is a great opportunity for a dental assistant that would like to transition to an office administrator role. Why You’ll Love This Role : Great Schedule : Monday–Thursday only. No Fridays! No weekends! No late evenings! (Opportunity for more hours if desired). Positive Environment : Work with a team that genuinely enjoys supporting each other. Comfortable Pace : We prioritize quality patient experiences over quantity. Compassionate Dentist : Work for a dentist that values patient care and team well-being. Growth Opportunity : Ability to grow and expand your role as the practice grows. Responsibilities Include : Greet patients warmly and ensure a smooth check-in/check-out experience. Manage appointment scheduling, confirmations, and daily flow. Manage patient communications, including phone calls, texts, emails. Verify insurance benefits and claims processing. Collect co-pays and accounts receivable. Maintain and update patient records. Run and manage daily, weekly and monthly reports. What We’re Looking For : Prior experience in a dental office required (front office or clinical). Familiarity with dental practice management software (Dentrix experience is a plus). An organized individual that is detail-oriented and can manage multiple tasks effectively. A compassionate communicator with excellent customer service skills. Someone who values being part of a team and also shines independently. If you’re motivated, organized, and ready to become part of our family, we’d love to hear from you. Job Type: Full-time Pay: $20.00 - $27.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Opportunities for advancement Paid time off Paid training Retirement plan Tuition reimbursement Vision insurance Experience: Dental office: 1 year (Required) Dental assisting: 1 year (Preferred) License/Certification: Certified Dental Assistant or Registered Dental Assitant (Preferred) Work Location: In person

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