Dental Receptionist - Creative Dental Group - New Bedford, MA

Job Overview Join a dynamic healthcare team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient interactions, coordinate appointments, handle insurance verifications, and maintain accurate medical records. Your proactive attitude and attention to detail will ensure smooth clinic operations and exceptional patient service. This position offers an exciting opportunity to be part of a caring environment that values efficiency, professionalism, and positive communication. Responsibilities Greet patients warmly and professionally, creating a welcoming atmosphere at the front desk Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft Verify insurance coverage, process claims, and handle billing using systems like Meditech, Epic, or eClinicalWorks Manage patient check-in and check-out processes while ensuring accurate documentation review and data entry Answer multi-line phone systems promptly with excellent phone etiquette and assist with patient inquiries Maintain organized dental records and ensure compliance with HIPAA regulations for health information management Support office management tasks including filing, appointment reminders, and updating patient care plans Requirements Proven experience as a Medical or Dental Receptionist with clinic or dental office experience Strong knowledge of EMR (Electronic Medical Records) systems such as Epic, Meditech, Dentrix, or Eaglesoft Familiarity with medical billing, coding (CPT, ICD-9/10), insurance verification, and Medicare processes Excellent computer skills including Microsoft Office Suite and proficiency in typing (10 key typing) Ability to communicate effectively in English; bilingual skills are a plus to serve diverse patient populations Knowledge of dental terminology, medical terminology, HIPAA compliance, and health information management standards Prior experience handling medical scheduling, intake procedures, and front desk administrative support Join us to make a difference in patients’ lives by providing outstanding service in a fast-paced dental environment. We are committed to supporting your professional growth while fostering a positive workplace where your skills shine! Pay: $19.00 - $25.00 per hour Language: Spanish (Preferred) Work Location: In person

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