Dental Receptionist and Insurance Coordinator - - Stoughton, MA

Job Overview We are seeking a detail-oriented and organized Patient Coordinator to join our dental team. Your enthusiasm and attention to detail will make a meaningful difference in patient care experiences. In this vital role, you will serve as the primary point of contact for patients regarding insurance matters, appointment scheduling, and medical record management. Your proactive approach will ensure smooth communication between patients, providers, and insurance companies, fostering a welcoming environment that emphasizes efficiency and compassion. This paid position offers an exciting opportunity to develop your skills in dental office operations while supporting our mission to deliver exceptional dental services Responsibilities - Schedule patient appointments and follow-ups efficiently - Manage patient check-in and check-out processes - Verify insurance coverage and assist with billing inquiries - Maintain accurate and up-to-date patient records - Coordinate referrals to other providers as needed Qualifications Proven experience in a dental office environment with strong clerical and administrative skills. Preferably fluent in Spanish, Portuguese or Cape Verdean Creole Understanding of HIPAA regulations related to patient privacy and data security. Excellent computer skills with proficiency in Microsoft Office applications (Word, Excel) Strong organizational skills with the ability to multitask in a fast-paced setting while maintaining attention to detail. Effective communication skills with a professional demeanor; bilingual abilities are a plus to serve diverse patient populations. Experience in dental clinic operations administration is required. Ability to handle sensitive information discreetly while providing exceptional patient service. Join our team as a Dental Administrative Aide to contribute your administrative expertise in a dynamic healthcare environment dedicated to delivering quality patient care! Verify patient insurance coverage and benefits prior to appointments, ensuring accurate billing and authorization processes are in place Assist patients with insurance questions, explaining coverage details, co-pays, deductibles, and billing procedures clearly and professionally Conduct insurance verification for new and returning patients using various office management systems and databases Maintain detailed records of patient interactions, insurance claims, denials, and follow-up actions to ensure transparency and accountability in all processes Job Types: Full-time, Part-time Pay: $22.00 - $26 per hour Expected hours: 36 per week Experience: medical/dental reception: 1 year (Required)Ability to Commute: Stoughton, MA 02072 Work Location: In person Join us in delivering compassionate dental support by ensuring seamless interactions between patients and insurance providers. Your dedication will help create a positive experience for every individual who walks through our doors! Pay: $22.00 - $27.00 per hour Work Location: In person

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