Dental receptionist/insurance billing - Smile 4 Ever - Rutherford, NJ

Job Summary We are seeking a dynamic and detail-oriented Dental Receptionist/Insurance Billing specialist to join our vibrant dental practice. In this role, you will be the first point of contact for our patients, providing exceptional customer service while efficiently managing appointment scheduling, patient check-in and check-out, and insurance verification. Your expertise in medical billing, coding, and insurance claims processing will ensure smooth financial operations and accurate documentation. This position offers an exciting opportunity to contribute to a welcoming environment where patient care and administrative excellence go hand in hand. Responsibilities Greet patients warmly, manage patient check-in and check-out processes with professionalism and efficiency Verify insurance coverage using systems such as Epic, Meditech, Dentrix, Eaglesoft, or Athenahealth to confirm eligibility and benefits Collect co-pays, deductibles, and outstanding balances accurately while maintaining compliance with HIPAA regulations Prepare and submit insurance claims using CPT coding, ICD-10/ICD-9 codes, and medical billing procedures Review documentation for accuracy and completeness before submitting claims to Medicare, Medicaid, or private insurers Follow up on unpaid claims through medical collection processes and communicate with insurance companies to resolve discrepancies Maintain organized medical records and ensure all patient information is up-to-date within EMR systems such as eClinicalWorks or other EHR platforms Manage appointment scheduling utilizing front desk software; handle multi-line phone systems with excellent phone etiquette Assist patients with intake procedures, explain treatment plans, and answer inquiries about billing or insurance coverage Stay current on healthcare regulations including HIPAA compliance and CPT/ICD coding updates to ensure accurate documentation Requirements Proven experience as a Medical Receptionist or Dental Receptionist with a strong background in insurance billing and coding Familiarity with EMR/EHR systems such as Epic, Meditech, Dentrix, Eaglesoft, Athenahealth, or eClinicalWorks Knowledge of medical terminology, ICD-10/ICD-9 coding standards, CPT coding, and Medicare/Medicaid billing procedures Excellent computer skills including proficiency in Microsoft Office suite; experience with dental office management software preferred Strong understanding of HIPAA regulations related to patient privacy and data security Exceptional customer service skills combined with professional phone etiquette and clear communication abilities Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail Bilingual skills are a plus to effectively serve diverse patient populations Prior clinic or dental office experience is highly desirable; familiarity with dental terminology is advantageous Join our team where your organizational skills and passion for patient care will make a meaningful difference! We are committed to fostering a supportive work environment that values your contributions while offering opportunities for professional growth. Job Types: Full-time, Part-time Pay: $22.00 - $30.90 per hour Benefits: 401(k) Flexible schedule Free parking On-the-job training Paid time off Work Location: In person

Read More