Full-Time Dental Front Desk / Treatment Coordinator - Northwest Smile Dental and Denture - Olympia, WA

Join Our Family-Oriented Dental Practice We are a busy, patient-centered dental office in Olympia seeking a friendly, organized, and compassionate Treatment Coordinator/Receptionist to join our team. We pride ourselves on creating a welcoming environment for our patients and maintaining a supportive, team-focused culture. This position is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and is looking for long-term growth opportunities. Responsibilities Patient Care & Scheduling Answer phones and assist patients professionally. Schedule and confirm appointments. Check patients in and out. Maintain recall and unscheduled treatment lists. Treatment Coordination Present treatment plans and discuss financial options. Explain insurance benefits and patient estimates. Follow up with patients regarding recommended treatment. Help patients feel comfortable and informed throughout their care. Insurance & Administrative Duties Verify insurance eligibility and benefits. Collect patient payments and balances. Maintain accurate patient records. Assist with referrals and correspondence. Support providers and team members as needed. Qualifications Preferred Experience Minimum 1+ year of dental front office experience. Experience with Open Dental or similar software Knowledge of dental insurance and treatment planning. Strong customer service and communication skills. Ability to multitask and work independently. Bonus Qualifications Bilingual (Spanish or Korean preferred but not required). Experience with dentures, removable prosthetics, or specialty dentistry. We Are Looking For Someone Who Is: ✔ Friendly and compassionate ✔ Reliable and punctual ✔ Organized and detail-oriented ✔ Professional and team-oriented ✔ Comfortable learning new systems ✔ Able to provide exceptional patient service Benefits Accrued paid time off (PTO) after introductory period Paid sick time Monthly Health insurance stipend available after 6 months of employment Employee dental discount Supportive and family-oriented work environment Opportunity for advancement and leadership growth Pay: $24.00 - $30.00 per hour Application Question(s): Have you used Open Dental software? What hourly wage are you seeking, based on your experience and the responsibilities of this role? Do you have experience presenting treatment plans and discussing financial arrangements with patients? Experience: dental front desk: 1 year (Preferred) Language: Spanish (Preferred) Korean (Preferred) Work Location: In person

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