Permanent Dental Receptionist / Front Desk Job in Chicago, IL
Job Overview We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for every patient. Your energetic approach will help manage patient scheduling, insurance verification, and medical record management while providing exceptional customer service. If you thrive in a fast-paced environment and are passionate about supporting excellent dental care, this opportunity is perfect for you! Duties Greet patients warmly and professionally, creating a positive first impression Schedule appointments accurately using dental practice management software such as Dentrix Verify insurance coverage and benefits, including Medicare and other health plans, ensuring proper billing procedures Manage patient check-in and check-out processes efficiently, including intake documentation and updates to medical records Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly Review documentation for accuracy, including CPT coding, ICD-10/ICD-9 codes, and care plans for billing and record purposes Maintain organized filing systems for medical records, dental charts, and office documentation Support medical administrative functions such as billing, collections, and insurance verification using EMR systems like Epic, Meditech, or Athenahealth Skills Proven experience in a dental or medical office environment with strong clinic experience Proficiency with EMR/EHR systems such as Dentrix, Eaglesoft, Dentrix Ascend, or similar platforms Knowledge of dental terminology, medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and HIPAA regulations Skilled in medical billing, collections, insurance verification, and documentation review Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing with 10-key proficiency Bilingual abilities are highly valued to serve diverse patient populations effectively Strong organizational skills with the ability to multitask in a busy front desk setting Exceptional customer service skills paired with professional phone etiquette and clerical experience Join us to be part of a dedicated team committed to delivering outstanding dental care while supporting each otherâs growth. We value energetic professionals who bring enthusiasm and precision to their workâhelping us create healthier smiles every day! Pay: $19.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Health insurance Paid time off Work Location: In person
