Dental Receptionist with knowledge of Billing/Insurance - Patricia Conn, DDS - Ferndale, WA

THIS IS A PART TIME POSITION: Mon-Weds full days (7:45am-4:45/5:00pm), potential for growth We are a busy, patient-centered dental practice looking for a front office/billing coordinator. Your goal is to help keep our office running smoothly. What You'll Do Front Desk Operations: Warmly greet patients, manage check-in/check-out, answer phones, and optimize the daily schedule to reduce open chair time. Prior Authorizations: Prepare, submit, and track pre-treatment estimates and prior authorizations to ensure smooth clinical care. Claims Management: Aggressively follow up on aging AR, research denied or delayed claims, and submit necessary appeals with proper documentation. Billing & Payments: Post daily insurance and patient payments, audit account ledger balances, and handle billing inquiries with empathy. Sending off insurance claims with the proper imaging and narratives. Treatment Estimates: Break down complex insurance benefits to present accurate out-of-pocket costs and payment plans to patients. Prefer someone with experience: Baseline Preference: Minimum 1 year of dental office experience is highly preferred to ensure familiarity with dental terminology and workflows. Willing to Train: We are fully willing to train the right candidate who possesses a strong work ethic, excellent customer service skills, and a baseline understanding of administrative tasks. Training Provided: Comprehensive onboarding and hands-on training will be provided to bridge any knowledge gaps regarding our specific practice management software and office protocols. Benefits Competitive pay based on experience Paid time off and paid holidays Retirement plan options Supportive and collaborative work environment No evenings or weekends Pay: $20.00 - $26.00 per hour Benefits: 401(k) Employee discount Work Location: In person

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