Permanent Dental Receptionist / Front Desk Job in Lake Forest, CA

Experienced Dental Treatment Coordinator
Nicole Kuske Family Dentistry
Lake Forest, CA
Full-Time | Monday–Thursday | $28.00–$34.00 per hour (DOE)
About Us
Nicole Kuske Family Dentistry is a modern, patient-focused private practice committed to providing exceptional care in a welcoming and supportive environment. We value teamwork, professionalism, and outstanding customer service, and we’re looking for an experienced Dental Treatment Coordinator to become an integral part of our team.
If you’re passionate about helping patients understand their treatment, navigating insurance benefits, and creating a positive patient experience, we’d love to meet you.
Responsibilities
- Present treatment plans with confidence and professionalism
- Explain treatment recommendations, insurance benefits, and patient financial responsibility
- Prepare accurate treatment estimates
- Coordinate financial arrangements and discuss financing options
- Schedule treatment efficiently while maximizing the doctor’s schedule
- Follow up on unscheduled treatment to improve case acceptance
- Verify insurance benefits, including PPO plans
- Collaborate closely with the doctor and clinical team to provide an exceptional patient experience
- Maintain accurate patient records in Dentrix
- Assist with front office responsibilities as needed, including answering phones, scheduling appointments, checking patients in and out, and collecting payments
Qualifications
Required
- Minimum 2 years of Dental Treatment Coordinator experience
- Strong knowledge of PPO dental insurance, including both in-network and out-of-network benefits and coverage
- Experience presenting treatment plans and discussing financial arrangements with patients
- Ability to prepare accurate treatment estimates and explain insurance benefits
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Professional, dependable, and patient-focused
Preferred
- Experience with Dentrix
- Experience with CareCredit or other patient financing programs
Schedule
- Full-time
- Monday through Thursday
- No evenings
- No weekends
Compensation
$28.00–$34.00 per hour, depending on experience.
Benefits
- Paid holidays
- Paid time off
- 401(k)
- Supportive, team-oriented work environment
- Opportunities for professional growth
If you’re looking for a long-term opportunity with a collaborative private practice that values your experience and contributions, we’d love to hear from you.