Permanent Dental Receptionist / Front Desk Job in San Luis Obispo, CA
Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.
Who We Are
At our practice, we're dedicated to creating a welcoming environment where patients feel valued and supported throughout their dental journey. Our office is designed to promote comfort and efficiency. We pride ourselves on fostering long-term patient relationships built on trust and exceptional service.
Who We're Looking For
We invite motivated professionals who share our vision of delivering outstanding dental care to apply. As part of our team, you'll enjoy opportunities for professional growth. While experience is beneficial, we encourage recent graduates and career changers who demonstrate potential and enthusiasm for excellence in dentistry.
Responsibilities
- Warmly greet and check in patients, manage the waiting area and help anxious patients feel at ease.
- Manage the daily/weekly/ monthly appointment calendar. Confirm visits, and fill cancellations
- Answer phone calls, respond to emails, and coordinate with clinical staff.
- Collect patient's information, payments, verify dental insurance, process claims and maintain records in accordance with practice protocols and regulatory requirements
- Light back office duties
- Ensure efficient workflow and task completion within designated timelines
- Participate in quality improvement initiatives to enhance patient care and practice operations
- Work in collaboration with the patient and the team
- We use Open Dental Software