Permanent Dental Receptionist / Front Desk Job in Verona, WI
About Us: Main Street Dentists Verona LLC is a patient-focused dental office committed to providing exceptional care. We pride ourselves on creating a welcoming environment and are looking for a dedicated dental receptionist. Job Responsibilities: Patient Experience: Greet patients, check them in/out, and ensure a smooth, welcoming experience. Scheduling: Manage the schedule and confirm appointments. Communication: Answer phone calls, texts, and emails professionally and promptly. Insurance & Billing: Verify insurance eligibility and benefits, calculate co-pays, and assist the doctors in presenting treatment plans to patients. Administration: Maintain accurate electronic patient records (HIPAA compliance), update patient information, and process payments. Front Office Maintenance: Keep the reception area clean and organized. Required Skills & Qualifications: Experience: 1-3 years of dental front desk experience preferred, but we are highly willing to train a motivated candidate who possesses a strong work ethic. Learning Agility: Quick learner with a proven ability to absorb, retain, and apply complex information, such as dental billing procedures and treatment plan presentations. Composure & Multitasking: Highly organized with the ability to juggle multiple tasks simultaneously while maintaining a calm, positive, and professional demeanor during busy periods. Team Collaboration: Adaptable and highly collaborative. Must be able to work smoothly and effectively alongside diverse personalities, supporting both the administrative and clinical teams. Software: Familiarity with Dentrix is a plus, but we will train the right candidate. Patient Care: Professional, friendly, and committed to delivering exceptional customer service skills. Benefits: Paid Time Off Paid Holidays Paid sick leave Retirement plan Dental and medical benefits On-the-job training to advance skills Pay: From $22.00 per hour Work Location: In person
