Orthodontic Front Desk/ Treatment Coordinator - DeLand Orthodontics - De Land, FL

About Us Orthodontics is a growing, patient-focused orthodontic practice dedicated to providing exceptional care and creating beautiful smiles. We are looking for a friendly, organized, and motivated Front Desk Receptionist / Treatment Coordinator to join our team. This individual will play a key role in delivering an outstanding patient experience while helping our practice continue to grow. Position Overview The Front Desk Receptionist / Treatment Coordinator serves as the first point of contact for patients and families. This position combines front office responsibilities with treatment coordination duties, including scheduling appointments, verifying insurance benefits, discussing treatment plans, presenting financial options, and helping patients begin treatment. The ideal candidate is energetic, professional, detail-oriented, and thrives in a fast-paced environment. Responsibilities Front Office Duties Answer incoming phone calls professionally and courteously Schedule new patient consultations and existing patient appointments Check patients in and out Confirm appointments and manage appointment reminders Respond to patient inquiries via phone, email, and text Maintain accurate patient records Collect payments and process financial transactions Maintain a clean, organized, and welcoming reception area Insurance & Financial Responsibilities Verify orthodontic insurance benefits Explain insurance coverage and patient responsibilities Review insurance payments and resolve discrepancies Maintain accurate insurance documentation Treatment Coordinator Responsibilities Welcome new patient consultations Present treatment recommendations prescribed by the orthodontist Explain treatment fees, contracts, and financing options Help patients understand their treatment and financial options Obtain signed financial agreements and contracts Follow up with pending treatment plans Work toward same-day treatment starts whenever possible Preferred Orthodontic or dental office experience Treatment Coordinator experience Insurance verification and claims experience Knowledge of orthodontic terminology Experience with practice management software Please contact our office by email with an attached resume and cover letter to Jessica@jaxmodernortho.com. NOT by phone and do NOT walk in. Please be advised that if you do this you will be disqualified from the position Pay: $18.00 - $21.00 per hour Benefits: 401(k) Work Location: In person

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