Dental Front Office Scheduling Coordinator - Turner Family Dentistry - Union, KY

The Company We are a family-owned and operated dental practice with nearly 20 years of excellence, built on a foundation of exceptional patient care and an outstanding team. Our practice is known for delivering a five-star patient experience through strong teamwork, exceptional customer service, and meticulous attention to detail. We take pride in the quality of care we provide and the relationships we build with our patients, and we invest heavily in our people through continuous professional development and a supportive, growth-focused culture. Check out our 5-star reviews on Google to see what our patients are saying! The Role Our office is growing, and we are looking for a driven, self-motivated professional to join our team as a Front Office Scheduling Coordinator, someone who can take ownership of the patient experience, work independently, and keep our schedule running efficiently and profitably. This role is perfect for someone who thrives in a fast-paced environment, loves connecting with patients, and knows how to keep a busy schedule organized while making every patient feel welcome. What You'll Do Manage the daily schedule to maximize productivity while minimizing gaps and cancellations Greet patients warmly and manage check-in/check-out flow Answer phones, schedule appointments, and confirm upcoming visits Maintain an active recall and reactivation system to keep the schedule full Manage the waitlist and fill last-minute openings efficiently Coordinate with clinical team members to ensure the schedule matches provider availability and treatment needs Handle patient questions and concerns with professionalism and care Maintain accurate patient records and scheduling notes Do anything needed to help the office run smoothly What We're Looking For Experience in a dental front office or scheduling role preferred Excellent organizational skills and attention to detail Strong phone and in-person communication skills Ability to multitask in a fast-paced environment Comfortable working independently and taking initiative A positive, team-oriented attitude Dentrix experience preferred Pay: $16.00 - $20.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Experience: Dental office: 1 year (Required) Work Location: In person

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