Dental Office Front Desk Schedule Coordinator - MAGIC SMILES - North Brunswick, NJ

Front Desk Schedule Coordinator Position: Front Desk Schedule Coordinator Employment Type: Full-Time Schedule: Monday through Friday, with one Saturday per month (no Saturday hours during the summer) Compensation: $20.00–$25.00 per hour (based on experience) Position Summary We are seeking a friendly, organized, and highly motivated Front Desk Schedule Coordinator to join our growing dental practice. This individual will be responsible for managing the daily schedule, providing outstanding customer service, and ensuring an exceptional patient experience from the first phone call through appointment completion. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment. Primary Responsibilities: Patient Scheduling Schedule, reschedule, and cancel patient appointments. Maintain a productive and efficient daily schedule that meets office production goals. Confirm appointments through phone calls, text messages, and emails. Manage the office waiting list and unscheduled treatment list. Fill last-minute cancellations whenever possible. Patient Communication Answer incoming phone calls professionally and courteously. Respond to patient text messages and emails promptly. Welcome patients with a positive and professional attitude. Assist patients with general questions regarding appointments and office policies. Insurance & Patient Information Collect and update patient demographic and insurance information. Verify dental insurance eligibility and benefits prior to appointments. Document insurance breakdowns accurately. Upload and maintain patient records within the practice management software. Administrative Duties Maintain accurate patient records. Scan and upload documents as needed. Prepare school and work excuse notes. Assist with recall and reactivation efforts. Monitor appointment confirmations and follow up with patients as necessary. Support the administrative team with daily office operations. Qualifications Previous dental front desk experience preferred. Experience with Dentrix or similar dental software is a plus. Excellent communication and customer service skills. Strong organizational and multitasking abilities. Professional appearance and positive attitude. Ability to work independently and as part of a team. Basic knowledge of dental insurance is preferred. What We Offer Competitive hourly pay: $20.00–$25.00 per hour , based on experience. Full-time, stable employment. Supportive and team-oriented work environment. Opportunity for professional growth and continued training. A positive workplace focused on delivering exceptional patient care. We are looking for someone who enjoys helping patients, values teamwork, and is committed to creating an outstanding patient experience every day. Pay: $20.00 - $25.00 per hour Benefits: Paid time off Work Location: In person

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