Dental Receptionist - A to Z Kidz Dentistry - Glen Burnie, MD

Overview Join our dynamic healthcare team as a Dental Receptionist, where your energetic and welcoming demeanor will set the tone for a positive patient experience. In this vital role, you will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and ensuring smooth clinic operations. Duties Welcome customers in the dental office Monitoring and filling schedule Checking eligibility for Medicaid & PPO Insurances Completing breakdowns for PPO insurances to determine if patients are required to make co-payments Calling patients if insurance is unable to be verified Updating patient records and documenting recent treatments and procedures. Scheduling follow-up appointments and providing telephonic reminders. Verifying methods of payment and collecting payments as needed. Performing general office duties, such as answering telephones, photocopying, filing, and faxing. Prepare customers for treatments or checkups ensuring their comfort Maintain accurate patient records and assist with payment procedures Light cleaning of reception and waiting room Skills Ability to multitask Flexible and Reliable Sound knowledge of dental terminology a plus Proficient in dental practice management software (Open Dental). Working knowledge of general administrative practices. Good telephone etiquette & computer skills. Exceptional organizational skills. Excellent customer service skills. Certification in office administration, medical administration, or related fields is advantageous. Attention to detail High school diploma Experienced (at least 1 yr) in Dental Office a plus but willing to train the right person Knowledge of Dental software preferred Bilingual ( English and Spanish) Required Pay: $16.00 - $20.00 per hour Education: High school or equivalent (Preferred) Work Location: In person

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