Dental Receptionist/Patient Coordinator/Treatment Coordinator - Plymouth Bay Dental - Plymouth, MA

"Plymouth Bay Dental is a premier, multispecialty practice where cutting-edge technology meets patient-centered care. We are looking for an experienced Dental Front Desk/Treatment Coordinator to serve as the 'face' of our office. In this dual role, you’ll manage our front-office flow while guiding patients through their treatment journeys with confidence. From 3D scanning and printing to advanced implant and cosmetic procedures, we utilize state-of-the-art tech (CBCT, digital scans) to change lives one smile at a time. If you are a motivated professional who thrives in a high-tech, collaborative environment, we want to meet you." Key Responsibilities: Patient Experience: Welcome patients, answer phones, and make everyone feel comfortable and at ease. Scheduling: Manage a complex, multi-provider schedule efficiently. Treatment Presentation: Present treatment plans, explain procedures, and discuss financial options with compassion. Insurance & Billing: Verify insurance benefits, process claims, and collect patient payments. Administration: Maintain patient records, manage daily tasks, and ensure smooth office operations. Qualifications Experience: Minimum 2 year of experience in a dental front-desk or treatment coordinator role. Software: Proficiency in dental software. Will train if not familiar with our software. Skills: Exceptional interpersonal skills, strong organizational skills, and a positive attitude. Knowledge: Strong understanding of dental terminology and insurance verification. What We Offer Competitive Salary: $25-$28/hr based on experience. Benefits Package: Paid Time Off (PTO), Paid Holidays, and 401(k) plan. Growth: Opportunity for professional growth and continuing education. Please submit your resume and a brief cover letter explaining why you are a great fit for this team . This practice is an equal opportunity employer and prohibits discrimination of any type. Pay: $25.00 - $28.00 per hour Benefits: 401(k) 401(k) matching Continuing education credits Dental insurance Employee discount Free parking On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Professional development assistance Uniform allowance Experience: Dental receptionist: 2 years (Required) Work Location: In person

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