Permanent Dental Receptionist / Front Desk Job in Saugus, MA
Job Summary We are looking for an energetic, dependable, and detail-oriented professional to join our front office team. If you thrive in a fast-paced environment, enjoy helping people, and take pride in delivering outstanding customer service, we'd love to meet you! This is a long-term career opportunity with excellent growth potential. We offer a supportive workplace where teamwork, accountability, and a positive attitude are highly valued. Responsibilities Deliver exceptional customer service to patients in person and over the phone Answer incoming calls and schedule patient appointments Confirm upcoming appointments and manage the daily schedule Collect co-payments and process patient transactions Present and explain treatment plans Verify and coordinate dental insurance benefits File, scan, and maintain patient records Resolve patient concerns professionally and compassionately Assist with daily office operations and support the team as needed Qualifications Previous dental office experience is required Excellent communication and interpersonal skills Strong organizational and multitasking abilities Reliable, punctual, and detail-oriented Positive attitude with a willingness to help wherever needed Experience with Eaglesoft practice management software is strongly preferred Bilingual in English and Spanish or Portuguese is a plus, but not required Flexible availability, including evenings and weekends Pay: $19.00 - $30.00 per hour Benefits: 401(k) Health insurance Work Location: In person
