Lead Dental Treatment Coordinator - New York Dental - Manhattan, NY

Lead Dental Treatment Coordinator / Receptionist Join our growing, patient-focused dental practice and become a key member of a team dedicated to providing an exceptional patient experience from the moment patients walk through our doors. We are seeking an experienced Lead Dental Treatment Coordinator / Receptionist who is organized, professional, and passionate about dentistry. This is a leadership opportunity for someone who enjoys interacting with patients, coordinating treatment, and ensuring the front office operates efficiently. The ideal candidate is confident presenting treatment plans, understands dental insurance and scheduling, and is committed to delivering outstanding customer service. This position reports directly to the Office Manager and offers opportunities for professional growth and advancement. Responsibilities Welcome patients with professionalism and create a warm, positive first impression. Present treatment plans and help patients understand their recommended care. Coordinate appointments for general, specialty, and hygiene services. Verify insurance benefits and discuss financial arrangements. Follow up on unscheduled treatment and help maximize case acceptance. Answer phones, schedule appointments, and manage the daily patient schedule. Partner with the Office Manager to maintain efficient front office operations. Support the administrative team while ensuring every patient receives exceptional service. Qualifications Dental office experience is required. Previous experience as a Dental Treatment Coordinator and/or Dental Receptionist is required. Knowledge of treatment planning, dental terminology, insurance verification, and scheduling. Experience in a multi-specialty dental practice is strongly preferred. Outstanding communication, organizational, and customer service skills. Ability to multitask in a fast-paced environment while maintaining attention to detail. Positive attitude, professional appearance, and a team-first mindset. What We Offer Competitive salary based on experience. Performance bonuses and opportunities for advancement. A supportive, collaborative team environment. A modern, state-of-the-art practice committed to excellence in patient care. The opportunity to grow into a larger leadership role as our practice continues to expand. If you have a passion for dentistry, enjoy building relationships with patients, and are looking for a long-term career with opportunities to grow, we'd love to meet you. Join our team and help create an outstanding experience for every patient, every day. Pay: $26.00 - $34.49 per hour Work Location: In person

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