Dental Front Desk / Receptionist - Smile At Ashburn Dental - Ashburn, VA

Overview Smile at Ashburn Dental is seeking a friendly, organized, and reliable Front Desk Receptionist to join our team! As the first point of contact for our patients, you will play a key role in delivering an exceptional patient experience, managing daily scheduling, and keeping our front office running smoothly. Duties Warmly greet patients upon arrival and manage the check-in and check-out process. Answer incoming phone calls, respond to inquiries, and schedule appointments efficiently. Verify dental insurance coverage, benefits, and eligibility prior to patient visits. Collect co-pays, process payments, and discuss treatment estimates and financial options. Maintain accurate patient records and communicate effectively with the clinical team to ensure optimal schedule flow. Requirements Prior front desk, administrative, or customer service experience (dental or medical office experience preferred). Familiarity with dental practice software (Dentrix, Eaglesoft, Open Dental, etc.) and insurance verification is a plus. Strong verbal and written communication skills with a welcoming phone demeanor. Highly organized with great attention to detail and ability to multitask. Proficient with basic office technology, scheduling tools, and computers. Work Location: In person

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