Front Desk/Dental Assistant- Pediatric Practice - Floss Academy Pediatric Dentistry & Tongue-Tie Center - Chicago, IL

Front Desk Coordinator / Dental Assistant **Pediatric dental experience is a plus, but we are willing to train the right person with a great attitude and strong work ethic.** Floss Academy Pediatric Dentistry & Tongue-Tie Center | West Loop, Chicago Floss Academy Pediatric Dentistry & Tongue-Tie Center is looking for a friendly, motivated, and dependable Front Desk Coordinator / Dental Assistant to join our growing team in Chicago’s West Loop! This is a hybrid position for someone who enjoys both the administrative and clinical sides of a pediatric dental practice. The ideal candidate is outgoing, organized, comfortable multitasking, and—most importantly—loves working with children and families. We are looking for someone who can help create an exceptional experience from the moment a family walks through our doors, while also being comfortable stepping into the clinical setting and assisting our doctors and team as needed. What You’ll Do Front Desk Responsibilities: Welcome patients and families with a warm, friendly, and professional demeanor Answer phones, respond to patient inquiries, and assist families with questions Schedule and confirm patient appointments Help maintain an organized and efficient patient schedule Verify insurance benefits and assist with insurance-related questions Collect and process patient payments Assist with treatment coordination and scheduling Maintain accurate patient information and documentation Provide exceptional customer service and help create a positive experience for every family Dental Assisting Responsibilities: Assist our pediatric dentists during examinations and dental procedures Prepare treatment rooms and maintain an organized clinical environment Sterilize and properly maintain dental instruments and equipment Take dental radiographs as needed and permitted Assist with infection-control protocols Help educate children and parents about oral hygiene and home care Support our doctors and clinical team throughout the day Help create a fun, comfortable, and reassuring environment for our young patients Who We’re Looking For We would love to meet someone who is: Friendly, energetic, and genuinely enjoys working with children Professional and comfortable communicating with parents and families Reliable, punctual, and team-oriented Organized and able to multitask in a busy environment Willing to learn and comfortable helping wherever needed Positive, flexible, and able to adapt as the needs of the practice change Interested in growing with our practice and becoming a long-term member of our team Why Floss Academy? A Modern Pediatric Practice Floss Academy is a contemporary, state-of-the-art pediatric dental practice designed specifically to make dental visits comfortable and positive for children and their families. A Close-Knit Team We value teamwork, communication, and creating a workplace where everyone is willing to support one another. Because this is a hybrid position, flexibility and a team-first attitude are especially important to us. Opportunity to Grow As our practice continues to grow, we want our team members to grow with us. This is a great opportunity for someone looking to develop experience in both the administrative and clinical sides of dentistry. An Amazing Location Our office is located in Chicago’s vibrant West Loop neighborhood, surrounded by restaurants, shops, and everything the neighborhood has to offer. Ready to Join Us? If you are dependable, personable, hardworking, and excited about helping children have positive dental experiences, we would love to hear from you! Please submit your resume along with a brief introduction telling us about yourself, your relevant experience, and why you think you would be a great addition to the Floss Academy team. Job Type: Full-time Pay: $20.00 - $27.00 per hour Benefits: Paid time off Medical Specialty: Pediatrics Work Location: In person

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