Dental Receptionist - Smile Zone Dental - Highland, IN

The Front Desk plays a vital role within the Smile Zone Dental team. The Front Desk works closely with the patients to ensure a positive experience while delivering on Smile Zone Dental commitment to exceptional customer service. Other functions include but are not limited to; scheduling, checking in/out patients, timely collection of fees from patients, verification of insurance coverages, maintaining a professional appearance and the greeting of patients along with maintaining the day to day tasks. The Receptionist should possess a friendly, outgoing demeanor and excellent organizational and communication skills. Duties and Responsibilities: · Coordinate patient scheduling and flow throughout the day by providing accurate scheduling based on provider · Understand the doctor’s flow and when to schedule follow up appointments · Contact insurance companies and accurately input coverages into patient account · Accurately record all charges to and payments made to the patient’s accounts. · Maintain HIPPA compliance · Follow required OHSA safety procedures as necessary · Ensure reception area and front desk areas are clean and organized · Create a positive experience when scheduling patients over the phone · Outstanding positive attitude and demeanor · Professionalism and professional image · Strong multi-tasking and organizational skills · Computer proficiency and ability to learn new software · Excellent verbal and written communication skills · Teamwork · Conflict resolution and problem solving skills · Timely submissions and management of insurance pre-authorizations and plans Pay: $20.00 - $25.00 per hour Work Location: In person

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