Dental practice opportunity: Dental Receptionist / Front Desk in Chandler, AZ

Join our dynamic dental team as a Front Desk/Dental Assistant, where your energy and enthusiasm will help create a welcoming environment for patients and support the smooth operation of our dental practice. This vital role combines front desk responsibilities with clinical assisting, ensuring patients receive exceptional care from their first contact to post-treatment follow-up. You’ll be at the heart of our practice, coordinating appointments, managing medical and dental records, and assisting with clinical procedures—all while maintaining a positive, professional atmosphere. This paid position offers an exciting opportunity for individuals passionate about dentistry and eager to grow their skills in a fast-paced, patient-centered environment.

Responsibilities

• Greet patients warmly, verify insurance information, and schedule appointments efficiently using EMR (Electronic Medical Records) systems such as DentrixAscend
• Manage patient check-in and check-out processes while ensuring compliance with HIPAA regulations to protect patient confidentiality.
• Prepare treatment rooms by sterilizing instruments and setting up necessary dental supplies following infection control and aseptic techniques.
• Assist dentists during procedures by providing chairside support, including taking vital signs, handling dental instruments, and managing medical imaging such as X-rays or 3D scans.
• Maintain accurate medical documentation and records, including medical history updates, treatment notes, and coding for insurance claims.
• Support clinical staff with tasks like taking impressions for prosthodontics or endodontic procedures, and assisting with pediatric dentistry cases when needed.
• Handle administrative duties such as answering phones promptly, confirming appointments, processing payments, and managing correspondence efficiently.

Requirements

• Prior experience working in a dental clinic or dental assisting role is highly preferred; familiarity with dental terminology and procedures is essential.
• Proficiency in EMR systems such as Dentrix or Eaglesoft; experience with Epic or similar medical documentation platforms is a plus.
• Knowledge of infection control protocols, aseptic techniques, anatomy knowledge related to dentistry, and proper sterilization procedures.
• Ability to perform X-ray imaging safely following radiation safety standards; certification in radiography preferred.
• Strong understanding of general dentistry practices including pediatric dentistry, prosthodontics, endodontics, and medical/dental terminology.
• Excellent communication skills to effectively interact with patients of all ages—especially pediatrics—and team members.
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism and attention to detail. This position is paid and designed for motivated individuals eager to develop their expertise in both front desk operations and clinical support within a vibrant dental practice dedicated to delivering outstanding patient care!