DENTAL TREATMENT COORDINATOR / SCHEDULER

We are looking for an experienced, energetic, and highly organized Dental Treatment Coordinator / Scheduler to join our growing private dental practice.

This is a key position in our office. We are looking for someone who can build strong relationships with patients, confidently present treatment plans, and maintain a productive, well-organized schedule.

Treatment Coordination

• Present treatment plans clearly and confidently
• Explain treatment costs, insurance benefits, and patient portions
• Discuss payment and financing options
• Help patients understand the importance and value of recommended treatment
• Follow up consistently on unscheduled treatment
• Coordinate larger and comprehensive cases
• Track treatment acceptance and outstanding treatment
• Turn diagnosed treatment into scheduled appointments

Scheduling

• Manage the doctor's daily and future schedule
• Maintain a productive schedule while providing an excellent patient experience
• Fill cancellations and openings quickly
• Confirm appointments and manage schedule changes
• Schedule treatment appropriately based on procedure type and production goals
• Maintain an active short-call/cancellation list
• Follow up with overdue and unscheduled patients
• Help keep the schedule full and productive

We Are Looking for Someone Who

• Has dental office experience — required
• Treatment Coordinator and/or dental scheduling experience strongly preferred
• Understands dental terminology and common dental procedures
• Has experience working with PPO dental insurance
• Is comfortable discussing treatment fees and financial arrangements
• Has excellent phone and communication skills
• Is confident, friendly, professional, and compassionate
• Is highly organized and able to multitask in a busy dental office
• Is proactive — someone who sees an opening in the schedule and immediately works to fill it
• Enjoys following up with patients and helping them complete their treatment
• Works well as part of a team and takes ownership of results

Dentrix experience is a plus.

What We Offer

• Established and growing private dental practice
• Friendly and supportive team
• Competitive compensation based on experience
• Opportunity for performance-based bonuses
• Direct involvement with the practice owner
• Long-term position with opportunity for growth

Location: Acton, California

We are looking for someone who understands that great scheduling is more than simply putting appointments on the calendar. Our ideal candidate knows how to build relationships with patients, help them understand their treatment, follow through, and keep the doctor's schedule productive.

To apply, please send your resume and a short introduction describing your dental experience, including treatment coordination and scheduling experience.