Dental Patient Coordinator Needed in our Modern Dental Office Near Uptown Charlotte - Plaza Midwood Dentistry - Charlotte, NC

Join Our Growing Team! We are looking for an experienced, motivated dental Front Desk / Patient Coordinator to join our growing, modern dental practice in the heart of Plaza Midwood! We have a fantastic team that has worked closely together for many years, and we take pride in creating a positive, supportive, and fun work environment. We are looking for someone who is dependable, organized, hardworking, and brings a great attitude to work every day. About the Position The ideal candidate is friendly, confident, organized, and comfortable working in a busy dental office. You should enjoy interacting with patients, have excellent communication skills, and be able to stay organized while managing multiple responsibilities throughout the day. You will be an important part of creating a great patient experience and helping the practice run smoothly from the front desk. Responsibilities include: Greeting patients in a friendly and professional manner Answering phones and responding to patient questions Scheduling and confirming patient appointments Checking patients in and out Collecting payments and discussing balances with patients Verifying patient information and insurance benefits Communicating with patients regarding appointments, treatment, and account questions Managing the daily schedule and helping keep the office running efficiently Coordinating with the clinical team to ensure a smooth patient experience Accurately documenting patient information and communication in Dentrix Helping with insurance and front-office tasks as needed Providing excellent customer service and creating a welcoming environment for patients Working collaboratively with the rest of our team to help keep the practice running smoothly What We're Looking For Dental front-office experience preferred Dentrix experience is a plus Dental insurance and insurance verification experience preferred Strong communication and customer service skills Friendly, professional, and welcoming personality Excellent organizational and time-management skills Ability to multitask and stay calm in a busy environment Strong attention to detail Ability to work independently and take initiative Strong work ethic and dependable follow-through Positive, team-oriented attitude Reliable attendance and punctuality are essential We are a close-knit team, and finding the right personality fit is just as important to us as experience. We value people who are dependable, take pride in their work, treat patients with kindness, and are willing to pitch in wherever needed. If you're looking for a great team, a modern practice, and a position where your experience and contributions are valued, we'd love to hear from you! Please reach out for more information about the position. We look forward to speaking with you! Job Types: Full-time - Monday through Friday. Fridays are 8 am - 2 pm. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Uniform allowance Vision insurance Experience: Dental front office: 1 year (Preferred) Insurance verification: 1 year (Preferred) Dentrix: 1 year (Preferred) Ability to Relocate: Charlotte, NC 28205: Relocate before starting work (Required) Work Location: In person Job Types: Full-time, Part-time, Temporary Pay: $21.00 - $23.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Retirement plan Work Location: In person

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