Dental Receptionist (Fluent in English & Mandarin) - Queens Crossing Dental - Flushing, NY

Queens Crossing Dental · Flushing, NY 11354 · In-office · Full-time About Us Queens Crossing Dental is a busy, family-focused dental practice in Flushing serving a predominantly Mandarin-speaking community. We focus on implants and family dentistry. We are a small team that runs on clear systems, and we are looking for an experienced front desk professional to be the first voice and face our patients meet. Why We're Hiring Our phones are busy. We need an organized, calm, experienced receptionist who can manage high call volume, keep the schedule full, and give every patient a warm, professional experience in both Mandarin and English. This is an in-office position. Schedule (Full-time, ~40 hours/week) Tuesday: 9:00 AM – 7:00 PM (lunch 1:00 – 1:45 PM) Wednesday – Friday: 9:00 AM – 5:00 PM (lunch 1:00 – 1:45 PM) Saturday: 10:00 AM – 4:00 PM Pay $22 – $27/hour, depending on experience What You'll Do Phones first: answer a high volume of calls in Mandarin and English, return voicemails same day, and respond to texts, emails, and online inquiries promptly Schedule, confirm, and reschedule appointments; keep the calendar full and fill last-minute openings Greet patients warmly and handle check-in and check-out Register new patients and keep records accurate in our practice software (Oryx) Collect patient payments and co-pays at checkout Verify insurance eligibility and benefits before appointments Submit pre-authorizations and claims, and follow up on them on time ( we will train you on our billing process ) Route treatment-plan and financial questions to our treatment coordinator Follow our front desk systems and checklists daily for accuracy and consistency What We're Looking For Required: 1+ year of dental front desk experience Required: fluent spoken Mandarin and English (Cantonese a plus) Comfortable on a busy phone line without losing warmth or accuracy Highly organized, detail-oriented, and dependable Experience with dental software (Oryx, Dentrix, Eaglesoft, Open Dental, or similar) Insurance verification or dental billing experience a plus Commitment to patient privacy (HIPAA) How to Apply Apply through Indeed with your resume. Shortlisted candidates will have an online interview, followed by an in-person interview at our office. Job Types: Full-time, Part-time Pay: $22.00 - $27.00 per hour Expected hours: 40.0 per week Benefits: Continuing education credits Dental insurance Employee discount License reimbursement Paid time off Tuition reimbursement Experience: Dental assisting: 1 year (Preferred) Language: Chinese (Required) Ability to Commute: Flushing, NY 11354 (Required) Work Location: In person

Read More