Front Office Coordinator – Dental Experience Required

We are currently seeking an experienced Front Office Coordinator to join our growing dental practice!

Dental experience is required. Dental assisting experience is a plus!

We are looking for a highly motivated, outgoing, energetic, and dependable individual who takes initiative and enjoys working with people. The ideal candidate is a team player who can adapt to different personalities, multitask in a busy environment, and is always looking for ways to improve office operations and the patient experience.

Key Responsibilities

• Greet patients and manage the check-in and check-out process in a friendly, professional manner.

• Schedule and coordinate dental appointments efficiently.

• Confidently present treatment plans, explain treatment costs, and discuss financial arrangements with patients.

• Collect payments at the time of service and manage patient billing.

• Oversee dental insurance claim submissions, follow-ups, and processing.

• Communicate office financial policies and assist patients with payment options.

• Maintain a productive schedule for doctors and hygienists, minimizing gaps and maximizing efficiency.

• Manage patient recall, continuing care, and unscheduled treatment follow-ups.

• Verify dental insurance benefits and demonstrate a strong understanding of PPO insurance plans.

• Maintain accurate patient records and detailed documentation.

• Communicate effectively with patients, providers, and team members.

Qualifications & Skills

• Previous dental front office experience is required.

• Dental assisting experience is a plus.

• Strong knowledge of dental terminology, treatment planning, and PPO insurance.

• Comfortable discussing treatment costs and collecting payments.

• Excellent written and verbal communication skills.

• Strong organizational skills with the ability to multitask and prioritize.

• Friendly, professional, and confident personality.

• Ability to work independently while being a supportive team player.

• Detail-oriented, dependable, and proactive.

• Willingness to learn, adapt, and grow with the practice.

We are looking for someone who takes pride in their work, brings positive energy to the team, and understands the importance of providing an excellent patient experience.

If you have dental experience, strong people skills, and a passion for helping a practice succeed, we'd love to hear from you!