Administrative/Dental Receptionist - Toptooth Pediatric & Teen Dentistry - Charlottesville, VA

ADMINISTRATIVE ASSISTANTS Reports directly to the Practice Administrator and is responsible for the smooth and efficient functioning of the business office, reception area and consultation areas. May include, but is not limited to, all of the following job descriptions or may be divided among several employees: Scheduling Coordinator: Answers phone, schedules appointments, keeps quick call list, collects money from patient, maintains appointment book, prepares daily schedules to post, checks messages in the morning and during the course of the day. Recall Coordinator: Monitors recall reminders, purge charts, maintain recall system, maintain office/reception area, follows up on pending treatment plans. Recording Coordinator: Greets patients, files and pulls records, confirms appointments, changes schedule as necessary, constructs new patient records, assist patient in completing information, codes charts, updates patient records, maintains rolodex, maintains patient referrals, sends digital pictures via email and attaches hard copy to charts. Activities: Assembles blank new patient charts Assembles new patient folders Maintains adequate supply of all forms and copies appropriately Follows up on call back list/short call list Copies insurance forms for parents Sends recall cards and builds recall reports Follows up on pending treatment plans Schedules conscious sedation appointments Follow up on pediatrician tracking list Follow up on water analysis list Generate fluoride letters and prescriptions from fluoride analysis Mail out New Patient packets prior to first visit Close out at the end of the day Makes sure patient bathroom and lobby clean Transfer of Care letters End of Day reports Schedule and coordinate in office General Anesthesia cases Follow up letters to sedation patients Follow up letters to other dentist Professional correspondence (cards, letters, thank you’s, etc) Job Type: Full-time Pay: $18.00 - $24.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Work Location: In person

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