Dental Receptionist/ Dental Treatment Coordinator - wilshire smile studio - Los Angeles, CA

Job description: Our state-of-the-art dental practice located on Wilshire Blvd in Los Angeles is seeking an experienced Front Office / Dental Treatment Coordinator who is looking for long-term career stability and a place to truly call home. This role is ideal for a seasoned professional who excels in patient communication , treatment coordination, and front office leadership, and who thrives in a supportive, high-quality environment. Why Join Us Supportive, professional team culture Prime Los Angeles location on Wilshire Blvd, and complimentary parking No weekends – excellent work-life balance Flexible schedule options: 4 days (10 hours/day, M-F) or 4 days (8 hours/day, M-TH) Key Responsibilities Be a strong team player and make our practice your professional home Assist the Office Manager and Doctor with case and treatment presentations Maintain efficient, productive, and well-balanced schedules Professionally manage phone calls, messages, and new patient inquiries Demonstrate strong call conversion skills while multitasking Track, record, and report case presentation outcomes Ensure high treatment acceptance and proper follow-through Follow up consistently on pending treatment plans Communicate daily progress and results with management and doctor Manage workflow efficiently to complete tasks in a timely manner Provide exceptional customer service and patient care Insurance & Financial Responsibilities Strong understanding of dental insurance processes including billing, pre-authorizations, verifications, and eligibility In-depth knowledge of insurance plans, HMO & PPO Confidently present financial arrangements including CareCredit, LendingClub , and other financing options What We’re Looking For Minimum 5+ years of dental office experience (required) Proven experience in front office operations and treatment coordination Excellent communication and interpersonal skills Highly organized with the ability to multitask in a fast-paced environment Computer literate with experience in dental software programs Patient-first mindset with professionalism and warmth Seeking stability, growth, and long-term commitment Pay: $28.00 - $35.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Free parking Paid sick time Work Location: In person

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