Dental Front Desk Receptionist (Spanish Speaking) - New England Smiles - Hyde Park, MA

SPANISH SPEAKING DENTAL FRONT DESK / PATIENT COORDINATOR We are looking for a friendly, energetic, organized, and patient-focused Dental Front Desk Coordinator** to be the welcoming face of our dental office. If you love working with people, staying organized, and being part of a fast-paced team, we’d love to meet you! YOUR ROLE As a Front Desk Coordinator, you will help create an exceptional patient experience while keeping the front office running smoothly. WHAT YOU’LL DO Patient Communication** * Welcome patients with a warm, professional attitude * Answer phones, texts, and patient inquiries * Schedule, confirm, and reschedule appointments * Follow up with patients who have missed or canceled appointments * Help patients understand their appointments and next steps Scheduling & Office Flow** * Maintain an efficient and productive schedule * Coordinate new patient appointments and emergencies * Keep the schedule filled and minimize gaps * Coordinate with doctors, hygienists, and dental assistants **Insurance & Payments** * Verify dental insurance benefits and eligibility * Review treatment estimates and financial arrangements * Collect copayments, deductibles, and outstanding balances * Submit and follow up on insurance claims * Assist patients with financing and payment options **Patient Experience** * Make every patient feel welcomed and valued * Build strong relationships with patients and families * Handle questions and concerns professionally * Help create a positive, comfortable office environment WE’RE LOOKING FOR SOMEONE WHO IS ✅ Friendly, professional, and outgoing ✅ Excellent at communicating with patients ✅ Organized and detail-oriented ✅ Comfortable working in a fast-paced environment ✅ Reliable and accountable ✅ A team player with a positive attitude ✅ Comfortable using computers and dental software ✅ Experienced with dental insurance — **preferred** ✅ Previous dental front-desk experience — **preferred** Pay: $20.82 - $31.09 per hour Work Location: In person

Read More