Front Desk Coordinator, Founding Team (New Dental Practice in SoNo) - - Norwalk, CT

Be the first face our patients see, from day one. Norwalk Dental Group opens in South Norwalk this October, and we're hiring the person who will set the tone for every patient who walks through our door. We're a privately owned, doctor-led practice, not a corporate DSO , so you'll work directly with the doctors who run the office. If you're the kind of person who remembers patients' names, keeps a schedule running on time, and makes people feel taken care of, we want to meet you. Our general, cosmetic, orthodontic, and oral surgery doctors all work under one roof, so patients get more of their care in one place, and you'll be the one keeping it all running smoothly. What you'll do Greet patients and handle check-in and check-out, making every visit feel welcoming and organized Schedule, confirm, and manage appointments across our general, specialty, and hygiene schedules Collect payments and co-pays, and explain patients' investment and insurance coverage clearly Coordinate treatment between our doctors, hygienists, specialists, and clinical team Work closely with our office manager and remote support team on insurance verification, billing, and follow-ups Follow up with patients who have unscheduled treatment or overdue visits What we're looking for Dental front desk experience is a plus, but not required. We'll train the right person. Familiarity with dental insurance and terminology is helpful; we'll teach you what you need to know Customer service experience (hospitality, retail, medical office) is a great background for this role Warm, professional, and unflappable on a busy day Organized, detail-oriented, and comfortable juggling phones, patients, and the schedule at once Bilingual English/Spanish strongly preferred. We serve our community in both languages. Dentrix Ascend experience is a plus; we'll train you What we offer Competitive pay based on experience Medical insurance Dental care for you and your family Paid sick leave Paid holidays Performance and referral bonuses Paid bereavement and family emergency leave More benefits to come as we grow A few minutes' walk from the South Norwalk Metro-North station, in the middle of SoNo's restaurants and shops Schedule: TBD We're hiring now for our October opening. Apply through Indeed with your resume, plus a short note about why you'd like to help launch a new practice. Norwalk Dental Group is an equal opportunity employer. Pay: $18.00 - $25.00 per hour Expected hours: 40.0 per week Benefits: Bereavement leave Employee discount Health insurance Paid jury duty Paid sick time Paid time off Referral program Work Location: In person

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