Dental Front Desk Receptionist - Apex Endodontics PLLC - Tonawanda, NY

Front Desk / Patient Care Coordinator Full-Time | Monday–Friday | $20.50–$26.50/hour JOIN THE APEX TEAM We are looking for a positive, outgoing, hardworking team player who wants to build a long-term career with Apex Endodontics. We work hard, move fast, take excellent care of our patients, and genuinely enjoy working together. We are looking for someone who wants more than just a job — someone who wants to become part of our team, grow with our practice, and contribute to the camaraderie and family atmosphere we have built. Our five core values guide how we work every day: Excellence Compassion Communication Development Accountability If those values sound like you, we would love to meet you. HOURS & AVAILABILITY This is a full-time, 5-day-per-week position, Monday through Friday. We do not work weekends. Candidates must have open availability Monday–Friday from 7:30 AM–5:30 PM. Schedules include varying start and end times within this window and are assigned by Apex based on the needs of the practice and team. Once training is complete, team members are generally assigned a steady weekly schedule. Open availability during these hours is a requirement of the position. WHAT YOU'LL DO Our Front Desk team plays a major role in the patient experience and keeps our busy specialty practice running smoothly. Daily responsibilities include: Warmly greeting patients and assisting with electronic check-in Answering incoming calls and scheduling appointments Managing a busy schedule and helping coordinate the flow of patient care Prioritizing emergency patients and appointments Helping patients feel comfortable, informed, and cared for Processing patient payments Following up with patients after treatment to check on healing Communicating regularly with doctors, Dental Assistants, and other Front Desk team members Accurately documenting patient communications in the electronic patient record Assisting with electronic documents, scanning, faxing, copying, and other administrative responsibilities Maintaining a clean, organized, and welcoming reception area Helping the team wherever needed to provide an exceptional patient experience WHO WE'RE LOOKING FOR Dental experience is NOT required. We can train the right person. Experience in a dental or medical office is helpful, but so is experience in restaurants, hospitality, retail, customer service, or other fast-paced, people-focused environments. The right person: Is positive, outgoing, friendly, and compassionate Enjoys talking with and helping all types of people Works well as part of a team Can stay organized and positive in a fast-paced environment Is dependable, hardworking, and accountable Communicates well and isn't afraid to ask questions Wants to continue learning and developing professionally Is comfortable receiving feedback and learning new processes Understands that teamwork sometimes means helping cover or adjust when practice needs change Is looking for a long-term career and workplace to call home WE ARE A HIGH-TECH, PAPERLESS OFFICE Technology is part of nearly everything we do. Our practice uses electronic patient records rather than paper charts , along with digital communication systems, phone systems, electronic check-in, digital imaging, 3D/CBCT technology, handheld X-ray units, intraoral cameras, and other advanced dental technology. You do not need experience with our specific systems — we will train you. You do need to be comfortable using computers and technology every day and willing to learn new systems as technology changes. COMPENSATION $20.50–$26.50/hour , based on experience, education, skills, and qualifications. If you feel you may be overqualified or your experience warrants compensation toward the higher end of the range, please apply. We value experience and may adjust responsibilities based on the strengths of the right candidate. There is room for advancement and increased compensation as skills, performance, and responsibilities grow. BENEFITS & PERKS We put significant effort into making Apex a great place to build a career. Benefits include: Paid time off beginning immediately upon hire Paid holidays beginning immediately upon hire Partially employer-paid medical benefits Dental benefits 401(k) with employer match and profit sharing HSA and Aflac options Recognition program with tangible rewards for performance Uniforms and sneakers provided On-site laundry facilities Fully Paid Life Insurance Employee gym and shower Stocked breakroom with healthy snacks and coffee Flexible start/stop times for certain assigned shifts Unpaid time off options when appropriate shift coverage is arranged Financial budgeting tools and access to a financial coach Paid personal state and federal income tax filing Annual education about your 401(k), profit sharing, HSA, and other benefits Ongoing training, development, and opportunities for advancement MOST IMPORTANTLY... We want someone who wants to stay, grow, contribute, and become part of Apex. Our team members spend a lot of time together. We want to work with people who care about our patients, care about each other, take pride in doing excellent work, and can still laugh and have fun during a busy day. If you're looking for a long-term career with a team that values Excellence, Compassion, Communication, Development, and Accountability , we encourage you to apply. Pay: $21.50 - $26.50 per hour Expected hours: No more than 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Financial planning services Flexible schedule Free parking Health insurance Health savings account Life insurance On-site gym On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Parental leave Retirement plan Work Location: In person

Read More