Front Office Dental Receptionist / Patient Care Coordinator - Uehara Family Cosmetic Dentistry - Honolulu, HI

$22.00–$27.00/hour, depending on experience and qualifications Full-time | Honolulu | Saturday availability required Do you enjoy helping people feel welcome, cared for, and confident in their dental care? Are you friendly, dependable, organized, and someone who takes pride in doing things correctly? Would you like to work for an established dental practice with a strong reputation in the community, a supportive team, and clear expectations? Uehara Family Cosmetic Dentistry is looking for a full-time Front Office Dental Receptionist / Patient Care Coordinator to join our team. About Us Established in 1994, Uehara Family Cosmetic Dentistry is a family-owned dental practice located in the Ala Moana Building in Honolulu. For more than 30 years, our practice has been committed to providing high-quality, honest, compassionate, and patient-centered dental care. We have been recognized among Hawaii's Best dental offices by the Honolulu Star-Advertiser multiple times. One of the things that makes our practice special is our team. We have employees who have been with us for over 10 years, over half for 20+ years. We believe that a strong practice is built not only on excellent patient care, but also on treating our employees with respect, providing support and training, and creating an environment where people can grow and succeed. Position Overview The Front Office Dental Receptionist / Patient Care Coordinator is an important part of our patients' experience and the day-to-day success of our practice. You will be one of the first people our patients interact with, both on the phone and in person. You will help create a welcoming experience while also keeping the front office organized, accurate, and running efficiently. Key Responsibilities Greet and check in patients with warmth and professionalism Answer incoming phone calls promptly and professionally Respond to patient questions and communicate clearly with patients Schedule, confirm, and manage patient appointments Check patients in and out and accurately process payments Review and update patient information Verify dental insurance benefits and assist with insurance coordination Submit and follow up on dental insurance claims Assist patients with understanding their financial responsibilities and treatment information Maintain accurate records and documentation Help manage the daily flow of the front office Communicate effectively with doctors, hygienists, dental assistants, and other front office team members Assist with other administrative duties as needed What We Are Looking For The right person for this position is: Reliable and dependable — you understand that consistency matters to your coworkers and patients Warm and personable — you genuinely enjoy helping people Detail-oriented — you take accuracy seriously, especially when working with patient information, schedules, payments, and insurance Teachable and willing to learn — you are comfortable asking questions and receiving feedback Organized — you can prioritize tasks and stay focused when the office gets busy A team player — you communicate respectfully and understand that everyone's role contributes to the success of the practice Professional and accountable — you take ownership of your responsibilities and follow through You do not need to know everything on your first day. We are willing to train the right person. What matters most to us is your attitude, reliability, willingness to learn, and commitment to doing your best. Qualifications Strong verbal and written communication skills Excellent customer service and interpersonal skills Strong attention to detail and organizational skills Ability to multitask and prioritize in a busy office environment Comfortable using computers and learning new software Experience with Dentrix is a plus Prior dental office experience is preferred, but not required High school diploma or equivalent Work Schedule Monday & Friday: 7:30 AM – 5:00 PM Wednesday & Thursday: 8:00 AM – 5:00 PM Saturday: 7:00 AM – 12:00 PM Saturday availability is required. Why Join Uehara Family Cosmetic Dentistry? At Uehara Family Cosmetic Dentistry , we believe people do their best work when they feel respected, supported, and confident in their responsibilities. We provide training and clear expectations because we want our employees to succeed—not simply survive their first few months. How to Apply Please submit your current resume. If you do not have previous dental or front-office experience, please include a brief cover letter or message telling us why you believe you would be a good fit for this position and what interests you about working at Uehara Family Cosmetic Dentistry. We look forward to hearing from you! Pay: $22.00 - $27.00 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Free parking Gym membership Health insurance On-the-job training Opportunities for advancement Paid jury duty Paid orientation Paid sick time Paid time off Paid training Vision insurance Work Location: In person

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