Permanent Dental Receptionist / Front Desk Job in Laguna Niguel, CA

Full-Time | Permanent | $32–$36/hour (based on experience)
About Us
We are a well-established, technology-forward orthodontic practice serving South Orange County. Our reputation rests on more than 700 five-star reviews, and patients and referring doctors often come to us for second opinions and complex cases. We're a small, close-knit team and we're looking for a friendly, organized front office professional to join our Laguna Niguel office.
Schedule
Full-time, 4 days per week in the office.
What You'll Do
- Greet patients and families warmly and create a welcoming first impression
- Manage the appointment schedule to keep the day running smoothly and on time
- Answer phones, return messages, and respond to patient inquiries
- Schedule new patient consultations, adjustments, and follow-up visits
- Confirm appointments and follow up on missed or rescheduled visits
- Collect and update patient information and records
- Process payments and help patients understand their financial arrangements
- Coordinate with the clinical team to manage patient flow
- Support the practice's social media presence (a bonus, not required)
What We're Looking For
- Front office or scheduling experience in a dental or orthodontic office strongly preferred
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Comfortable with practice management software and basic computer skills
- A positive, team-oriented attitude and professional demeanor
- Reliable and punctual
Bonus
- Experience creating or managing social media content for a business
Benefits
- Competitive pay: $32–$36/hour, based on experience
- Paid vacation
- Medical insurance
- 401(k)
Why Join Us?
You'll work in a modern, patient-focused practice with a small team where your contributions matter every day. If you enjoy helping people, keeping things organized, and being the friendly face patients count on, we'd love to hear from you.