Dental Receptionist - Smiles by Hart - Pittsburgh, PA

Pay: $21–$24 per hour | Dental Experience Strongly Preferred Job Type: Full-time Schedule: Monday – Thursday | Approximately 34–38 hours per week | Fridays scheduled occasionally in advance | No weekends Are you exceptional at making people feel welcome, heard, and valued? We're looking for an outstanding Dental Receptionist who speaks with excellence and smiles when they talk to join our team! Our ideal candidate genuinely enjoys people, communicates with warmth and confidence, and takes pride in creating an exceptional patient experience. As the first voice our patients hear on the phone and the first smile they see when they walk through our doors, you'll play an important role in making every patient feel comfortable, welcomed, and cared for. Previous dental front desk experience is strongly preferred. We especially value candidates who understand dental office operations, patient scheduling, and the importance of outstanding patient communication. However, we also recognize that exceptional listening skills, a natural ability to connect with people, and a genuine commitment to service are qualities that aren't always taught. Candidates with outstanding experience in other patient-facing or customer service roles may also be considered. What You'll Do Welcome patients and create a warm, positive first impression. Answer incoming calls with professionalism, enthusiasm, and genuine care. Schedule appointments and help maintain an organized, productive schedule. Listen carefully to patients' questions and concerns, providing clear, helpful communication. Coordinate with clinical team members to ensure a smooth patient experience. Maintain accurate patient information and appointment records. Manage multiple priorities while remaining organized, efficient, and attentive to patients. Contribute to a supportive, positive, team-oriented work environment. What Makes You a Great Fit? Exceptional communication and listening skills. You have a natural ability to make people feel heard, understood, and valued. A warm, engaging personality. You genuinely enjoy interacting with people and building relationships. Strong organizational skills. You can manage a busy front desk while remaining accurate, focused, and efficient. Professionalism and composure. You handle challenging situations with patience, confidence, and a positive attitude. Dependability and accountability. You follow through on commitments, pay attention to details, and take pride in your work. A team-first mindset. You enjoy collaborating with others and contributing to a workplace where people support one another. Preferred Qualifications Previous dental front desk, dental scheduling, or dental patient coordination experience is strongly preferred. Familiarity with dental terminology and dental practice management software is a plus. Experience managing phone calls, appointments, and patient interactions in a busy professional environment. Strong computer proficiency and the ability to learn new systems. Candidates with exceptional medical reception, hospitality, or customer service experience may also be considered. Compensation & Benefits Hourly Pay Range: $21–$24 Starting compensation is determined by relevant experience, qualifications, and demonstrated skills. The upper end of the range is intended for highly qualified candidates who can confidently manage the responsibilities of the position with minimal training. We offer: Health, dental, and vision insurance Paid vacation and holidays Professional development and continuing education Training, coaching, and opportunities for growth Primarily Monday–Thursday schedule, with occasional Fridays scheduled in advance No weekend hours Team bonus opportunities A supportive, collaborative, patient-focused team Why Join Our Team? We are a private practice that takes pride in providing exceptional dental care and creating a positive experience for every patient. We believe great patient care starts with a great team. We value professionalism, kindness, accountability, and people who genuinely enjoy what they do. If you're an experienced dental receptionist who loves helping people—or an exceptional communicator with the skills and motivation to succeed in a dental environment—we'd love to hear from you. Apply today and tell us why you'd be a great addition to our team! Pay: $21.00 - $24.00 per hour Expected hours: 32.0 – 36.0 per week Benefits: 401(k) Dental insurance Health insurance Opportunities for advancement Paid sick time Paid time off Vision insurance Experience: Dental receptionist: 1 year (Preferred) Work Location: In person

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