Experienced Dental Front Desk / Treatment Coordinator - Sunshine State Dentistry - Boynton Beach, FL

Location: Boynton Beach, FL Job Type: Full-Time | In-Person Pay: $25–$32 per hour, based on experience, plus performance bonus opportunities Are You an Experienced Dental Front Desk Professional Who Takes Pride in What You Do? An established dental practice in Boynton Beach is looking for a confident, experienced, organized, and highly motivated Dental Front Desk / Treatment Coordinator to join our team! We're seeking someone who truly understands how a dental office operates, enjoys working with patients, and takes pride in maintaining a productive schedule and a smoothly running front office. This is an excellent opportunity for a well-rounded dental professional who enjoys being hands-on, takes initiative, and is comfortable independently managing all aspects of the front desk. If you're passionate about patient care, confident in your skills, and love making a difference in a dental practice, we'd love to meet you! What You'll Be Doing Treatment Coordination: Confidently present treatment plans, explain treatment costs and financial options, answer patient questions, and help patients schedule recommended care. Schedule Management: Build and maintain productive doctor and hygiene schedules, anticipate openings, manage cancellations, and keep the schedule running efficiently. Patient Communication: Answer phones, schedule new and existing patients, manage check-in and checkout, and provide an exceptional patient experience. Financial Coordination: Explain insurance estimates, discuss payment arrangements and financing options, collect patient portions, and follow up on outstanding balances. Unscheduled Treatment Follow-Up: Proactively follow up with patients who have outstanding treatment recommendations and assist with scheduling their care. Dental Insurance: Understand insurance benefits, coverage estimates, and patient financial responsibilities. Practice Management Software: Accurately manage appointments, treatment plans, patient records, and financial information. Daily Front Office Operations: Take ownership of daily responsibilities, stay organized, solve problems, and work collaboratively with the dental team. What We're Looking For Minimum 3 years of hands-on dental front-office experience required. Experience presenting dental treatment plans and discussing financial arrangements required. Strong experience scheduling restorative and hygiene appointments. Ability to independently handle check-in, checkout, phone calls, scheduling, collections, and treatment coordination. Solid understanding of dental insurance and patient financing. Experience using dental practice management software. Excellent communication, organizational, and multitasking skills. Confident, friendly, dependable, and detail-oriented. Strong follow-through and the ability to prioritize tasks in a busy dental environment. A positive attitude, strong work ethic, and willingness to help wherever needed. What We Offer $25–$32 per hour , depending on experience. Performance-based bonus opportunities. A professional, team-oriented work environment. The opportunity to use your full range of dental front-office skills. A position where your experience, initiative, and contributions are valued. The Right Person for This Position We're looking for someone who doesn't just know one part of the dental front desk but understands how everything works together. Someone who can confidently discuss a treatment plan with a patient, manage a busy schedule, handle financial conversations professionally, and keep daily operations organized. You should enjoy taking initiative, working directly with patients, and being actively involved in the daily success of the practice. Above all, we're looking for someone who is experienced, dependable, takes pride in their work, and genuinely enjoys helping patients. Ready to Join Our Team? If you're an experienced dental front-office professional who is confident in treatment coordination, skilled at scheduling, and passionate about providing excellent patient care, we'd love to hear from you! Apply today through Indeed with your resume. We look forward to meeting you! Pay: $26.00 - $32.00 per hour Expected hours: 35.0 – 40.0 per week Benefits: Dental insurance Employee discount Free parking Paid time off Paid training Uniform allowance Work Location: In person

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