Dental Patient and Marketing Coordinator - Welly Dental Studio - Brandon, FL

At Welly Dental Studio, we believe dentistry should feel calm, personal, and unrushed. We're a privately owned boutique practice built around one idea: a better dental experience. That experience starts with how people first meet us, whether at our front desk or on their phone, which makes this one of the most important roles on our team. We're looking for a Patient Experience Coordinator who is warm, creative, and organized. The front desk is the heart of this job. You'll also handle some basic marketing, like social posts and Google reviews, so more of the right people in our community discover Welly. What you'll do At the front desk - Welcome every guest by name and set a calm, gracious tone - Answer calls and messages and book reservations with confidence - Confirm upcoming visits and make sure digital forms are complete beforehand - Check patients in and out and collect payment at time of service - Keep our reception space beautiful, stocked, and guest-ready Basic marketing - Capture photos and short videos of the studio, team, and patient moments - Post regularly to Instagram and Facebook in the Welly voice - Ask happy patients for Google reviews and respond to the ones we receive - Keep our Google Business Profile current with photos, posts, and hours - Share our membership plan with patients who would benefit You may be a great fit if - You hold yourself to a high standard and welcome feedback with an open mind - You have a hospitality mindset and people feel at ease around you - You have a good eye for photos, video, and design - You write clearly and can match a brand's tone - You're organized and can switch between tasks without dropping details - You take initiative and bring ideas of your own - You learn new software quickly (we'll train you) Nice to have - Front desk experience in a dental, medical, or wellness setting - Experience managing social media for a business - Comfort with Canva, CapCut, or similar tools - A background in hospitality, concierge, or boutique retail Why you'll love it here - A four-day work week with every Monday off - A modern, boutique studio designed to feel like hospitality, not a clinic - A hand in how a growing local brand shows up - A small, supportive team where your ideas shape how we grow - Direct access to the owners and room to grow with the practice - Flexible unpaid time off: no fixed cap on days, just advance notice and team coverage - A one-time uniform allowance when you join Schedule - Four-day work week: Tuesday through Friday, with a three-day weekend every week - Shift hours 8:00 AM to 6:00 PM, with a one-hour lunch - Morning huddle at 8:40 AM - Patient hours 9:00 AM to 5:00 PM Pay and job type - Pay: $18 to $22 per hour, based on experience - Job type: Full-time, in person, Brandon, FL Pay: $18.00 - $22.00 per hour Expected hours: 36.0 per week Application Question(s): This role is on-site in Brandon, Tuesday to Friday, 8:00 AM to 6:00 PM. Can you commit to that schedule consistently? Write a short Instagram caption for a photo of our team celebrating a patient finishing their treatment. Three sentences or fewer. A new patient calls and asks if we take their insurance, and you aren't sure. What do you say? Experience: Front desk or customer service: 1 year (Required) Work Location: In person

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